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Supporter timezone: Asia/Jerusalem (GMT+02:00)

This topic contains 3 replies, has 2 voices.

Last updated by Itamar 1 year, 1 month ago.

Assisted by: Itamar.

Author Posts
December 26, 2023 at 3:02 pm #15130386

dmitrijsH

My installation: WPML with some languages in separate domains.

I installed Cloudflare plugin: https://wpml.org/plugin/cloudflare/

I purchased Cloudflare APO subscription for the main domain (LV) and a secondary domain (LT). However, the Cloudflare dashboard does not recognize the installation of the plugin for the secondary domain: Note: The WordPress plugin was not detected on mywebsite.lt.

The plugin also does not recognize the purchase of APO for the LT domain: Note: APO runs against the following list of hostnames: mywebsite.lv, hidden link

Please help.

December 26, 2023 at 4:17 pm #15130477

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi,

That's an interesting case. But since I'm not entirely familiar with Cloudflare, I wonder if, after all, it functions as it should.

In practice, there is only one installation of Cloudflare, WPML, or any plugin for this matter on your site. This site has the hidden link domain, which is associated with your site's default language, Latvian. The other domains you seem to configure correctly are parked on the main domain. You did These DNS configurations when you selected the domain per language option.

Does Cloudflare and WPML work as expected on your site?

If not, can you please elaborate on the problem?
Please explain the problem caused by your inability to see the second domain on Cloudflare's dashboard.

It would also be great if you send me some screenshots.

Thanks,
Itamar.

January 4, 2024 at 11:47 am #15150347

dmitrijsH

Hello Itamar,

// Does Cloudflare and WPML work as expected on your site?

If I enable Cloudflare APO and WPML, it works as expected only in the default language (main domain). I purchased APO subscription for two domains: ortoteka.lv and ortoteka.lt. In the plugin, I can see only the primary domain (LV).

Please see the screenshots.

// Please explain the problem caused by your inability to see the second domain on Cloudflare's dashboard.

The consequence of that is that I cannot use APO with a multilingual website.

Kind regards,

Cloudflare plugin not detected, APO not working.png
no secondary domains in cloudflare.png
January 4, 2024 at 2:46 pm #15151898

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi, and thanks for your answers and screenshots.

We are not familiar with the Cloudflare APO plan and its features. However, we are officially compatible with Cloudflare's WordPress plugin - https://wpml.org/plugin/cloudflare/. So, we will do our best to help you understand why it is not working in your WordPress installation. If there is anything we can fix on our site, we will provide you with the solution. However, if the problem is with the specific plan Cloudflare APO, we might need Cloudflare's cooperation to solve this issue. We don't have a Cloudflare APO, so we cannot even test this case.

If you need further help with this, please share the access details to your site with us.
I'm enabling a private message for the following reply.

Please explain what to do and where to see this problem.

Privacy and Security Policy
We have strict policies regarding privacy and access to your information. Please see:
https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/
**IMPORTANT**
- - Please backup the site files and database before providing us access. --
-- If you have a staging site where the problem can be reproduced, it is better to share access to the staging site.--

Regards,
Itamar.

The topic ‘[Closed] Cloudflare APO with multiple WPML domains’ is closed to new replies.