Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 7 replies, has 2 voices.

Last updated by Shekhar Bhandari 1 year, 6 months ago.

Assisted by: Shekhar Bhandari.

Author Posts
June 19, 2023 at 5:55 am

mikeG-21

Connect with Translation option is missing in some languages

June 19, 2023 at 7:15 am
June 19, 2023 at 8:13 am #13848693

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hi,

I have successfully reproduced your website on my local server, and I haven't encountered any problems. Therefore, I consulted our second-tier support team, and they mentioned that the issue might be related to WPengine blocking queries. Could you please reach out to them and request the deactivation of all blocks for a thorough investigation of the issue?

I am eagerly awaiting your response.

Thank you.

June 19, 2023 at 11:09 am #13850639

mikeG-21

Hi Shekhar.

The WP engine support team has investigated this and they couldn't find any blocking queries that could cause this. They will investigate this further and I will let you know when I have some answers.

Regards

June 20, 2023 at 5:27 am #13855413

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Sure, let me know how it goes.

June 22, 2023 at 10:20 am #13875413

mikeG-21

Hi.

They can't find anything that could block those requests, see their reply: hidden link.

How can we proceed further?

Thank you. Regards
Domen

June 22, 2023 at 3:01 pm #13878883

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

It looks like the user logins for the site are changed, can you please update the details in the next private reply?

Also, can you go to your wp-config.file and add the following code to see if it helps

define( 'WPE_GOVERNOR', false ); 

hidden link

Look forward to your reply.

Thanks

June 26, 2023 at 5:37 am #13891893

mikeG-21

Hi Shekhar.

Thank you very much, this: define( 'WPE_GOVERNOR', false ); solved the issue! I will contact the WP engine team to let them know and ask them if there is any alternative, but this will be a great fix for now. Thank you very much!

Regards

June 26, 2023 at 5:40 am #13891899

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Glad to know that. Have a nice day ahead.