[Resolved] href sometimes empty on overview pages in backend

Hi,

Thank you for the login information. Unfortunately ,I could not find the section you talked about.

I created a video on what I see and I wonder if you can help[ me replicate the issue to be able to help:

hidden link

Thanks.

Hi,

Thank you, I saw the issue, I tried to deactivate all plugins except WPML but now the website shows critical error.

Would you please enable the debug log to know what is the issue?

Would you please access your website files and edit the "wp-config.php" file on the root folder of your WordPress installation and add the code below into the file:

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', true );

Please add the code above the line below:

/* That's all, stop editing! Happy blogging. */

For more information:
https://wpml.org/documentation/support/debugging-wpml/

Thanks.

Hi,

I have found the reason why the user encountered the issue. I explained the details here:

hidden link

Summary of Video: Resolving Account Page Access Issue in WPML
The issue with the account page not working for a specific user was identified as a missing translator role in WPML. The key points of the solution are:

Missing Translator Role: The affected user was not listed as a translator in WPML’s Translation Management section. After adding them as a translator, they were able to access the account page.
Language Hierarchy Impact: The original account page was created in Dutch, with German as its translation. Because of this, users without translation permissions cannot access the translated page.
Why Some Users Don’t Face This Issue: Some users automatically receive translation privileges, allowing them to access both versions without issues.
Two Solutions:
Grant the user translator permissions in WPML’s Translation Management to allow access to both Dutch and German versions.
Recreate the account page in German (if that is the intended primary language) and then translate it into Dutch to ensure access for German-speaking users.
Access Behavior Based on Language: If the account page remains originally in Dutch, users without translator roles can only access the Dutch version, not the German one.
Following these steps will ensure users have the correct access depending on their language settings and permissions.