Layout configuration

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Supporter timezone: Asia/Singapore (GMT+08:00)

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Last updated by claudeG-5 3 hours, 10 minutes ago.

Assisted by: Kor.

Author	Posts
February 27, 2025 at 2:29 am #16753783
claudeG-5	Background of the issue: I am trying to configure the layout on my site hidden link. I had an issue with the WPML plugin and had to register again and reactivate the plugin. Symptoms: After reactivating the WPML plugin, I have an issue with the layout of the button. Refer to the 'after' screenshot. the "\| EN" Should be exactly at the right of the phone number on the same row with the same colors Questions:
February 28, 2025 at 11:19 am #16760471
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for contacting us. I've checked your Website and I noticed that the language switcher is being hidden by custom CSS code. The attached screenshot is how it should look when I remove the custom CSS code. I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified. Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements. Your upcoming reply will be treated with confidentiality and will only be visible to you and me. ✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
March 1, 2025 at 5:15 pm #16764266
claudeG-5	I just opened my main page in elementor and the layout follows what I sent as attached in the previous reply, but on my live website it doesnt stay the same it's weird. Thank you for your time
March 2, 2025 at 7:57 am #16765006
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. Could you please recheck your Website credentials? I'm getting "ERROR: The username or password you entered is incorrect. ".
March 3, 2025 at 12:59 am #16766529
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your patience. I've added this custom CSS code below into WP > Appearance> Customize > Additional CSS and could you please check and see if it's what you're looking for? .header .header-top .header-wpml .wpml-ls-current-language { display: inline-block !important; } .wpml-ls-first-item .wpml-ls-native:before{ width:0px!important; } The attached screenshot and how it looks now. Please clear cache.
March 3, 2025 at 5:21 pm #16770196
claudeG-5	Hi! Actually I should only see the language in which the website is not in. Please refer to the screenshot attached below. As you can see, "\| EN" should be the expected result when the page is in French, and when the page is in English it should be "\| FR". Thank you!