Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 2 replies, has 1 voice.

Last updated by ronaldT-5 2 weeks, 1 day ago.

Author Posts
November 11, 2024 at 4:26 am #16386482

ronaldT-5

Background of the issue:
I am trying to recover my custom translations within the ATE after making a small change in the page title. The issue can be seen on this page: hidden link

Symptoms:
Automatic translations are overriding my manually tweaked translations.

Questions:
How can I prevent automatic translations from overriding my custom translations?
Is there a way to recover my custom translations after they have been overridden?

November 11, 2024 at 7:27 am #16386888

Dražen Duvnjak
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

Thanks for contacting us.

While you wait for my colleague to take over the ticket, let me try to help you with the issue quickly.

If you are adding manual translation in page builder on 2nd language, then that is expected you can not mix translation methods, as it will overwrite on each update. You will then need to to disable WPML editor for that page and use manual. https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/

If you mean something else, please video of your steps so we can see what do you do and what goes wrong. You can use free tool like LOOM.

Regards,
Drazen

November 11, 2024 at 12:12 pm #16388421

ronaldT-5

Well, let me explain the situation better. Everything has been translated within staging environment. Then, I pushed staging to live production. Thereafter, I have switched from language subdirectories to having one domain per language. Then, in order for the links on the page to convert from hidden link to hidden link, I had to resave the translations.

But, while doing so, I have found two instances where some text did not exist on the original frontend text. So, I decided to reset the page (as I have done many times in staging without affecting the existing translations). But, on the live site, the same procedure reverts my existing translations into automatic translations.