This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was experiencing issues with incomplete translations on their website using WPML and the DIVI plugin. Specific content such as menu items and titles were not being translated correctly.
Solution:
1. For untranslated menu items, we directed the client to translate them in WPML -> String Translation. Here is the link for further guidance: https://wpml.org/documentation/getting-started-guide/string-translation/
2. For the issue with the title translation, it was necessary to register the shortcode/element used in WPML. We provided a custom XML configuration to register the element in WPML -> Settings -> Custom XML Configuration tab. The client was advised to follow the steps described in this guide: https://wpml.org/documentation/support/language-configuration-files/translate-custom-shortcodes-with-wpml/
Here is the code used to register the element:
<wpml-config><shortcodes><shortcode><tag>et_pb_heading</tag><attributes><attribute>title</attribute></attributes></shortcode></shortcodes></wpml-config>
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
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This topic contains 8 replies, has 2 voices.
Last updated by 2 weeks, 5 days ago.
Assisted by: Carlos Rojas.