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Supporter timezone: Europe/Kyiv (GMT+03:00)

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This topic contains 5 replies, has 1 voice.

Last updated by Andrey 47 minutes ago.

Assisted by: Andrey.

Author Posts
April 22, 2025 at 12:42 pm

jin-juanG

Background of the issue:
I am working on a site under development and have an issue with product translation using WPML. I have completed the translation process successfully.

Symptoms:
The translation status remains at 'assigned to local translation' even after editing the content and retranslating.

Questions:

April 22, 2025 at 1:56 pm
April 23, 2025 at 7:00 am #16958094

jin-juanG

Hello
Is there an update on my issue?

April 23, 2025 at 7:02 pm #16961801

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

This is Andrey. I will be assisting you further.

I want to ask you about the possibility of replicating your site locally. I'll need to install a "Duplicator" temporarily or "All In One Migration" plugin on your site. This will allow me to create a copy of your site and your content. If you prefer to do it independently, you can provide the snapshot and send me the zipped package you downloaded.

Let me know how you feel about this.

April 24, 2025 at 7:41 am #16962864

jin-juanG

Hello
Thank you for your reply I can create a copy and send it to you through Duplicator but without uploads and cache because the size of the copy with them will be about 40 gigabytes and cannot be transferred
Is this useful and can you know how to solve the issue please

April 24, 2025 at 8:11 am #16963051

jin-juanG

Hi
Can I send you a copy without Uploads taken through the UpdraftPlus Backup plugin because the server is interrupting the Duplicator copying process

April 24, 2025 at 6:25 pm #16965823

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for your feedback.

I'm unsure if I can successfully install your site using the UpdraftPlus Backup plugin.

Could you try using the "All-in-One Migration" plugin instead? It also has an option for exporting without the uploads folder.

I have enabled the private field, where you can add the link to download the file.

April 26, 2025 at 7:55 am #16970398

jin-juanG

Hello
Thank you, I am trying to make a copy of my site using Duplicator but it takes a long time, I have left it since Thursday and it is not completed yet, so please wait for me until it is completed and do not close the support ticket
I took a copy via All-in-One Migration but the copy was more than 10 GB, knowing that I excluded Exclude media library (files) Can you guide me what exceptions do not affect your work so that the copy becomes less large
Best regards

Screenshot 2025-04-26 104743.png
April 28, 2025 at 2:17 pm #16975315

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for your feedback.

When using Duplicator, you can exclude any folder you wish. However, with All-in-One WP Migration, you can only exclude the specific folders shown in the options (as indicated in your screenshot).

Suppose you’ve excluded the media library, but the package size is still large. In that case, your installation likely contains additional files not critical for the site’s operation, such as backup folders or duplicated data stored for backup purposes.

Regarding the screenshot, I can't suggest anything else except excluding the media library.

April 29, 2025 at 6:56 am #16977295

jin-juanG

Hi
I took a copy via All-in-One Migration and without the image library, can you activate the private chat, please to provide the link for you.

April 29, 2025 at 7:03 am #16977303

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Yes, Sure. The following message is private.

April 30, 2025 at 6:03 am #16981621

jin-juanG

Hello
I tried to upload a copy via All-in-One Migration but your form didn't accept the link and according to your instructions it looks like it should be uploaded to Google Drive, is this correct
And I called my Cloudways support and they were very helpful and I asked them why the Duplicator plugin is being interrupted and the reason was that the free version only takes a 500 MB version
hidden link
And when I told them the issue I was having with wpml they told me that there is an error which is :
'PHP message: PHP Fatal error: Uncaught InvalidArgumentException: item should be a Collection or an array or an object in /home/1372192.cloudwaysapps.com/nmuympcuap/public_html/wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/fp/core/Obj. php:112/nStack trace:\n#
Could it be because of the lack of localization?
And is there another way to provide you with a copy of All-in-One Migration other than the one I mentioned earlier
Best regards

April 30, 2025 at 12:04 pm #16983704

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for your feedback.

The error you are experiencing should have already been resolved with the latest update of WPML. We have just released the new WPML plugins. Please update your WPML plugin and all add-ons to the latest version, 4.7.4, to take advantage of the latest bug fixes and improvements. While this may not necessarily resolve your issue, it is essential to work with the most current code available for optimal troubleshooting.

You can check the latest released versions under "My Account -> Downloads" on our website. Instructions for updating can be found here: http://wpml.org/faq/install-wpml/.

If you do not see the updates, you might need to click the "Check for updates" button in the Plugins → Add New Plugin → Commercial tab.

If the initial issue persists after updating, you can provide me with access to your website, and I can download it from there. Alternatively, you can use Google Drive to upload a copy of your site's files.

I have set up a new private message for you to provide the credentials, and you can also include a message there, along with a link.

Please remember to back up your database before proceeding.

May 1, 2025 at 6:34 am
May 1, 2025 at 2:58 pm #16986797

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for the details. I will take a look it and inform you as soon as I have more information.