I see you are using Cloudflare to manage DNS, please try to clear the cache there and check this issue again.
If it does not work, I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. Your next reply is set to private to share the info.
❌ IMPORTANT: Please backup your database and website before proceeding ❌
You can use this plugin to create the backup: https://wordpress.org/plugins/duplicator/
✙ I would need your permission to de-activate and re-activate Plugins and the Theme to change configurations on the site if needed. This is also a reason the backup is critical.
I've tried some steps as I did on your staging site and not see it helped. Then I make a quick test, enable the German language > Visit the site in Incognito mode > Still do not see the German language on the site (now I disable/hidden German language).
So I think it should be a caching issue, somewhere else on your hosting, plugin or Cloudflare. Can you please ensure the Cloudflare cache is clear or you can try to disable it for a while and recheck the issue?
Also, please contact your hosting support and ask them for clearing the cache on their side.
That's strange because that issue is fixed on your staging site with the same steps. For the next step, please try to migrate your site to a test server (Cloudways). If it is OK with you, we can migrate your site to further debugging without any risk.
To migrate, please follow these simple steps:
- Install this plugin on your site: Cloudways WordPress Migrator (https://wordpress.org/plugins/bv-cloudways-automated-migration/).
- After you activate it, you will be redirected to the migration form.
- Fill it with the information in the private reply below.
-Agree with the terms of service and click on "Migrate".
More information: hidden link
You will get an email when the migration starts and one when the migration ends. Let me know when the migration is ready, and I will check the issue on the test site immediately. The copy of your site will be online, but search engines won't index it (the copy), so you don't have to worry about duplicate content.
The information you share with us will be confidential. Once the problem is resolved, the details you shared with us will be deleted from our records. https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/
I fix the issue on your site by changing the product permalink to "Shop base with category". Currently, it looks like tag base with category: a missing dash in the text "yogakleding". Please check this screenshot hidden link
Now you can see the products in the German language displayed properly in frontend.
Yes, I change the product permalink in Settings > Permalink, from "/yogakleding/%product_cat%/" to "/yogak-leding/%product_cat%/", a dash as you see.
It was applied to the staging site before so we can see it works there.
