Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 1 reply, has 0 voices.

Last updated by nikolaosM 6 days, 13 hours ago.

Author Posts
December 19, 2024 at 1:56 pm #16530430

nikolaosM

Background of the issue:
I want to redirect a user to the translation based on a cookie value. I have added a plugin that allows users to select their shipping country. After the user selects the country, the page reloads. I want the page to open the English translation upon reload. The cookie will be stored for some time, and the user should be redirected while it is active. I opened a chat earlier but cannot find what your colleague answered.

Symptoms:
I am unable to find the previous chat response regarding redirecting users based on a cookie value.

Questions:
How can I redirect a user to the English translation based on a cookie value?
What steps should I follow to implement this redirection using WPML?

December 20, 2024 at 4:43 am #16532083

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello,

Thank you for reaching out to WPML support. Before your ticket is assigned to a supporter, I’d like to provide some guidance on your query.

You can find the chat link here: https://wpml.org/forums/topic/redirect-user-to-translation-based-on-a-cookie-value/?log=view_ticket

In short, this is not possible without custom code, which is beyond the scope of our support.

At this point, I would suggest you consider contacting one of our certified partners from this link: http://wpml.org/documentation/support/wpml-contractors/

Before doing so please have a look also here:
http://wpml.org/documentation/support/wpml-contractors/guidelines-for-people-looking-for-consulting-help/

You will get the custom assistance you need to get on with your project.

I am sorry, I couldn't be much help here.

Thanks

December 20, 2024 at 9:55 am #16533056

nikolaosM

Thanks for the help. I was not able to find the ticket yesterday.