I have encountered several issues in a client's site after updating the plugins and theme (edumodo):
1) The buttons in the grid course shortcode are empty in translations. Please find attached a screenshot.
2) What is really concerning is that when I update a translation the content starts to show several untranslated content starts showing and I have no clue why. Please find attached two more screenshots, the first one shows the admin panel where the translated content is saved (if the page is refreshed the admin panel still shows the translated content properly). However, as the second screenshot shows, the content is displayed in Spanish (the original language) in the front-end.
3) This issue does not only happen with learndash content but other pages too, the homepage is missing several paragraphs after updating the translation.
I´m sorry I do not provide more information, I did not develop the page so I'm not sure if it had custom code anywhere.
Right now it just feels like everytime any translation is modified in this site it does not work properly. Any ideas?
Welcome to the WPML support forum. My name is Nicolas and I will be happy to help you today.
Let's start by meeting WPML's minimum requirements as it could impact your translations. I've noticed your website has a low PHP memory allocation (40M). The minimum requirements for WPML is 128M but we recommend 256M:
Access your server via FTP and open wp-config.php (in your WordPress root directory).
Insert those lines just before /* That's all, stop editing! Happy blogging. */
Once the PHP memory upgraded, please make a small edit in the original page (like adding a space at the end of a paragraph). It should be enough to trigger an "update needed" on the translation. Then enter the translation and check if some segments are missing translations.
Other points to take into consideration:
1. I see that you have Advanced Custom Fields but you don't have our add-on Advanced Custom Fields Multilingual. That's a bridge add-on to make WPML and ACF compatible. So some issues could come from here.
You can download all our plugins directly from your WPML account.
- Go to https://wpml.org/account/downloads/
- Click on "Download WPML manually" to see all plugins and download them
- In your WP dashboard, go to "Plugins > Add new" and use the button at the top of your screen to upload the .zip file
Hello,
I have upgraded the memory limit, installed the plugin for ACF fields, and disabled elementor plugins (that required Elementor Pro so they should not been activated in the first place). Additionally, I have deactivated Loco too.
I have updated the HomePage but it stills does not show every field and the course content is still displayed in Spanish.
I could grant you access if you need it, how should I proceed? Is there a way I could send you the credentials?
Sure, that way I can see which Elementor widget is used.
Please provide me with a temporary admin access (wp-admin). I will activate a private field for your next answer where you can provide that information safely (this field is only visible by you and the support team). Don't share your own admin account, create a new one that you will delete when we finish troubleshooting.
IMPORTANT: Before we proceed, please backup your site and database.
Also, please add links to the specific pages from your screenshots so I can find them.
It works perfectly. It will display the translations from "WPML > String Translation".
So I'm not sure if it's a plugin issue or if it's because you're translating some strings in a different way in your theme functions.php or even in "Fragmentos de código" (see an example in screenshot).
My recommendation would be to review your code from functions.php and maybe contact the plugin author.
Anyway, if you decide to use my workaround remember that you would have to edit the file every time you update this plugin.
Oh! thanks for the assistance!, it would have taken me days to reach that conclusion!
I have a question though, the content of several fields appear in the translation editor, but they are not displayed in the front-end in English, e.g. hidden link, or in the Homepage hidden link. Why does this happen?
New threads created by Nicolas V. and linked to this one are listed below:
Keeping one issue by forum threat helps to keep the forum clean and organized, it will also help other users with similar problems to find solutions when searching the forum. Thanks for your understanding.
