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Supporter timezone: Asia/Yerevan (GMT+04:00)

This topic contains 1 reply, has 2 voices.

Last updated by Christopher Amirian 1 month ago.

Assisted by: Christopher Amirian.

Author Posts
October 20, 2024 at 11:04 pm #16309527

sbsP

Background of the issue:
I am trying to translate the gallery's subtitles on my website hidden link using WPML.

Symptoms:
The gallery's subtitles don't translate into other languages.

Questions:
I need helps, please

October 21, 2024 at 12:47 pm #16312372

Christopher Amirian
Supporter

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi,

it seems that you use a WP Bakery widget that is not compatible with WPML.

I checked the front-end generated code and it starts with qodef

So maybe it is a theme-related widget that you use.

The normal protocol is that I will create a clean installation of WPML and Woocommrce and give you the login info and ask you to install the theme to be able to replicate the issue on a clean installation to be able to report this to the compatibility team.

But I want to try to see if I can myself find a solution buy a custom XML code that you can add later to WPML settings.

I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website.
It is absolutely important that you give us a guarantee that you have a backup so if something happens you will have a point of restore.

Make sure you set the next reply as private.

The topic ‘[Closed] The gallery’s subtitles don’t translate into other languages’ is closed to new replies.