I understand the issue you’re facing. From the screenshot, I can see that the page/post is marked as "In-progress". This status usually appears when the translator exits the "Translation Editor" without saving the translation or completing all segments. In short, it indicates that the translation is still incomplete.
If you’re encountering this issue despite saving the translation and ensuring the progress is marked as 100% complete, please try the following steps and see if they help resolve the problem:
- Please go to `WPML > Support > Troubleshooting`.
- Click on the following buttons:
-- Clear the cache in WPML
-- Fix element_type collation
-- Synchronize local job ids with ATE jobs
-- Synchronize translators and translation managers with ATE
-- Assign translation status to duplicated content
-- Set language information
-- Fix post-type assignment for translations
Please give the steps a try and let me know how it goes. I'll be happy to help if you need further assistance in this matter.
Best regards,
Prosenjit
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