[Waiting for user feedback] Translate Everything stuck
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The feed I imported is in English and it had to translate into Romanian. I did a test import of a couple of products, then 100, then 200 and finally decided it is fine to translate everything so I let it run.
70000+ credits were removed and I have the english version for both english and romanian when I decided to let the feed get parsed.
I need my transltions. Now I have no translations and minus 70000 credits ..... !!!
I am taking a look at this, for you. Can you please share with me some examples were you imported in English with goal to tranlsate into Romanian and it ended up with both languages in English but still costing you credits ?
For example looking here hidden link
I can see that it was translated OK
If I have specific pages (do not need to share all just a few examples) I can verify in the backend to see what was charged
Hey Bobby, so, I imported products by limiting the number of posts first to 100, then 200 then 500 and when I saw that generally everything was fine, I removed the limit. That is when the hell broke loose.
hidden link - this url is supposed to show romanian
hidden link this is showing romanian as it should - the title isnțt translated though
The screenshot below is the very first product imported and now I noticed that the language at the top is switched although the setting in WP All Import was set to English
i reviewed this URL hidden link and can confirm that only 12 credits were used even though the product has around 400+ words.
That is because the translation memory was used for the rest of the translations.
Loom video: hidden link
P.S -- When importing it is best to do it in stages rather whenever possible to avoid any issues that could come from thousands of products.
I would like to request temporary access (wp-admin and FTP) to your site to test the issue.
(preferably to a test site where the problem has been replicated if possible)
**Before we proceed It is necessary to take FULL BACKUP of your database and your website. Providing us with access, you agree that a backup has been taken **
I often use the Duplicator plugin for this purpose: http://wordpress.org/plugins/duplicator/
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NOTE: If access to the live site is not possible and the staging site does not exist please provide me with a duplicator package created with the duplicator plugin.
Thank you, Bobby. I'm working on the issue. I found one product that still shows the reversed languages. I'm going to post here in this thread again when I'm done.
