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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client reported several issues with their multilingual website: 1) The 'Skin Handle' dropdown on the Chinese Traditional page was still displaying in Chinese. 2) When sharing the English interface URL on WhatsApp, it displayed a Chinese snippet. 3) On the checkout page, the product descriptions and payment options (Direct Bank Transfer/FPS) were still in English on the Chinese interface.
Solution:
We updated the 'WooCommerce Multilingual & Multicurrency' plugin to address these issues. We recommend you check if the updates have resolved the problems on your site. If you're experiencing similar issues, we suggest updating your 'WooCommerce Multilingual & Multicurrency' plugin and verifying that all settings are correctly configured for each language.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 3 replies, has 0 voices.

Last updated by raymondL-8 4 weeks ago.

Assisted by: Kor.

Author Posts
April 1, 2025 at 2:26 pm #16883484

raymondL-8

Thank you Kor,

1. Right now there are still some issues, if you load the following Chinese Traditional page, the "Skin Handle" dropdown still in Chinese.

hidden link

2. And also if i put this English interface URL on whatsapp, it will show the Chinese Snippet. Can you let me know how to translate it

hidden link

3. On the Checkout page, the Product is still in English and the Payment: Direct Bank transfer/FPS are all in English still, Is there a way to change it?

Thank you so much!
Ray

April 1, 2025 at 2:29 pm #16883487

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your patience. Regarding the Whatsapp Interface URL, are you referring to the Chinese words as shown in the attached screenshot?

Screenshot_468.jpg
April 2, 2025 at 7:46 pm #16888787

raymondL-8

Yes Kor,

It was on English words before not Chinese.

Thank you for looking into it!
Ray

April 2, 2025 at 10:16 pm #16889312

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I've updated the "WooCommerce Multilingual & Multicurrency" plugin and it seems to work fine now. Could you check?

April 8, 2025 at 11:19 am #16908751

raymondL-8

Dear Kor,

Yes, thank you very much, it has been resolved.

Ray