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This topic contains 1 reply, has 2 voices.

Last updated by Mihai Apetrei 4 weeks ago.

Assisted by: Mihai Apetrei.

Author Posts
October 17, 2024 at 12:11 am #16298009

claudiaP-16

Background of the issue:
I have a license for a website ecotravel-portugal.com and have set up a staging site on the subdomain staging.ecotravel-portugal.com using cPanel Softaculous. I updated several plugins successfully, but WPML Multilingual CMS and Advanced Custom Fields Multilingual were not upgraded.

Symptoms:
I received a warning regarding the domain change, and the plugins WPML Multilingual CMS and Advanced Custom Fields Multilingual were not upgraded.

Questions:
Can I use the same license on staging sites?
Why were WPML Multilingual CMS and Advanced Custom Fields Multilingual not upgraded?

October 17, 2024 at 6:25 am #16298236

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there.

Because a staging site is using a different domain, you will need to use a different license (WPML Key).

You can go here (http://wpml.org/account/sites/) > generate a new key for the staging domain > copy it > then go to your site > Plugins > Add new > Commercial > UNregister WPML from the old key (if needed) and click Register and add the new WPML key.

You can also try to also update manually by following the steps below:

  • create a full website backup
  • download the latest version of WPML (and other WPML add-ons that you use) from https://wpml.org/account/downloads/;
  • disable WPML Multilingual CMS
  • delete WPML Multilingual CMS (the settings and the translations are saved in the database so they will not be deleted);
  • upload the freshly downloaded WPML plugin from Plugins → Add New → Upload Plugin
    → Activate WPML
    ;

Then, you can follow the same process for updating the other plugin, too.

Please let me know how things go.

Mihai Apetrei