404 page for translated product.

This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're experiencing issues where translated product pages lead to a '404 Not Found' page instead of displaying correctly in other markets, it might be due to a conflict with a specific plugin.
Solution:
We recommend deactivating the 'Permalink Manager for WooCommerce' plugin to resolve this issue. After deactivation, the translated products should display correctly. If this solution does not resolve your issue or seems outdated, please check the related known issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket for further assistance. You can do so here: WPML support forum.

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Tagged: Not WPML issue

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Last updated by Osama Mersal 1 week, 2 days ago.

Assisted by: Osama Mersal.

Author	Posts
February 25, 2025 at 11:28 am #16745195
arkadiuszM-8	Background of the issue: I am trying to have translated products show up correctly in the shop for other markets. However, the product page in a market other than the main one does not display. The links to the translated products lead to a ‘404 not found’ page. Here are the links where the issue can be seen: hidden link, hidden link, hidden link, hidden link. I expected to see the product fully translated like here: hidden link. Symptoms: Instead of seeing the translated product page, I got a '404 Not found' page. The product is visible in the main category as a miniature on the shop: hidden link - middle one (COOL5 Nano Defroster). Questions: Why does the translated product page lead to a 404 error? How can I ensure the translated product pages display correctly in other markets?
February 26, 2025 at 4:36 pm #16752293
Osama Mersal Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00)	Hi, Thanks for contacting WPML forums support. I'll be glad to help you today. I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Preferably to a test site where the problem has been replicated. Your answer will be private, meaning only you and I can access it. ❌ Please backup your database and website ❌ ✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical. ✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site. Best regards, Osama
February 27, 2025 at 11:59 am #16755908
Osama Mersal Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00)	Hi, Thanks for the access details. I checked the issue and found it happens because of the "Permalink Manager for WooCommerce" plugin. When deactivating this plugin, the translated products work correctly. (hidden link) Best regards, Osama