Auto translation on dev site and then make it live.

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is planning to use auto translation credits on a development website and then make it live. They are concerned whether the translated content and remaining credits will persist after the site goes live. Additionally, they encountered an issue where custom fields created with JetEngine and Elementor are not being copied to the Spanish translation.
Solution:
We assured the client that after using the auto translation credits, the translations are saved in the database. As long as there are no changes to the database, the translations and remaining credits will remain intact when the site goes live. It's important to ensure that the same automatic translation account is used on the new site. We provided a link to the documentation on how to manage translation credits:
How to Assign Automatic Translation Credits to Your Sites.

If this solution does not seem relevant, or if you encounter other issues, please do not hesitate to open a new support ticket with us here.

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Tagged: Exception

This topic contains 3 replies, has 2 voices.

Last updated by Mihai Apetrei 1 year, 4 months ago.

Assisted by: Mihai Apetrei.

Author	Posts
December 8, 2023 at 1:13 pm #15025895
andreasT-4	I am going to use auto translation credits on a dev website and then will make it live. Will all content will stay there when it goes live and my credits will be still there whichever left?
December 8, 2023 at 2:04 pm #15026307
Mihai Apetrei WPML Supporter since 03/2018 Languages: English (English ) Timezone: Europe/Bucharest (GMT+03:00)	Hi there. Yes, after using credits, the translation is automatically saved inside the database. So as long as you don't change anything in the database, the translations should still be there and the remaining credits, too, unless you won't have a different automatic translation account on the new site. You have full control over credits and you can move them around as explained here: https://wpml.org/documentation/automatic-translation/how-to-assign-automatic-translation-credits-to-your-sites/ I am not sure how you are doing this migration but if any specific issue will arise after the migration process, do not hesitate to get back with a new ticket and we will take a look. Good luck with the project! Mihai Apetrei
December 9, 2023 at 1:25 pm #15029225
andreasT-4	ok it worked great but got one problem I am using Elemento with Jetengine custom field. I have two langs English and Spanish. English is main language. I saw that custom fields are not copied to Spanish. Mostly are check boxes and text fields. Check following screenshot hidden link it will be great if there is anyway. New threads created by Mihai Apetrei and linked to this one are listed below: https://wpml.org/forums/topic/split-jetengine-custom-fields-are-not-copied-to-translation/
December 9, 2023 at 10:36 pm #15030031
Mihai Apetrei WPML Supporter since 03/2018 Languages: English (English ) Timezone: Europe/Bucharest (GMT+03:00)	Hi there. Per our Support Policy, we can handle only one issue per ticket. Continuing with one issue per ticket helps not only supporters to focus on one issue at once, but also enables other users to find solutions to their questions faster. I created a new ticket for you in regard to the new question here: https://wpml.org/forums/topic/split-jetengine-custom-fields-are-not-copied-to-translation/ You will be notified via email when there's an answer to that ticket, too. Also, can you please mark this current ticket as resolved? Thank you. Mihai