This thread is resolved. Here is a description of the problem and solution.
Problem: You are trying to activate the WPML Multilingual CMS plugin on your WordPress site, but encounter an issue where the Plugins page and Back Office load endlessly. This occurs with both versions 4.7.3 and 4.7.2 of the plugin. Solution: The issue might be due to an outdated theme or a conflict with it. We recommend the following steps: 1. Update your theme and any related plugins. 2. If the problem persists, temporarily switch to a default WordPress theme. 3. Try activating the WPML plugin again. 4. If successful, switch back to your original theme. Please ensure to back up your database before making these changes. If these steps do not resolve the issue, it might be helpful to allow us to create a copy of your site for further testing.
This solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Background of the issue:
I am trying to activate the WPML Multilingual CMS plugin (v4.7.3) on my WordPress site. I attempted to activate it through both the OTGS Installer and direct download methods.
Symptoms:
When I try to activate the plugin, the Plugins page starts to load endlessly, and I lose access to the Back Office as it also loads endlessly. The only way to restore access is by removing the plugin directory via FTP. This issue occurs with both version 4.7.3 and 4.7.2. The Front Office works fine, and there are no visible errors when debug mode and debug logging are enabled.
Questions:
Why does the Plugins page load endlessly when I activate WPML Multilingual CMS?
How can I successfully activate the WPML Multilingual CMS plugin?
The OTGS Installer plugin is no longer needed if you have installed WPML already.
You need to activate the WPML Multilingual CMS plugin. If you are still experiencing the issue, there is probably an error.
The first step is to enable debugging. You can add a few lines to the site’s wp-config.php file. With the error log enabled, you will see the actual problem.
To enable it, open your wp-config.php file and look for define(‘WP_DEBUG’, false);. Change it to:
define('WP_DEBUG', true);
To enable the error logging to a file on the server, you need to add yet one more similar line:
define( 'WP_DEBUG_LOG', true );
The errors will be saved to a debug.log log file inside the /wp-content/directory.
Hello,
I wish I could activate the WPML Multilingual CMS plugin - however when I try to do so, the BO gets blocked (blank page) and the plugin is still disabled.
As I said before, there are no visible errors when debug mode and debug logging are enabled. There are also no entries in the debug.log file - only regarding textdomains from another plugin, so I guess this is not the case.
I need to request temporary access (wp-admin and FTP) to your site—preferably to a test site where the problem has been replicated if possible—in order to be of better help. When you log in to leave your next reply, you will find the needed fields below the comment area. The information you will enter is private, meaning only you and I can see and access it.
PHP Notice: Function _load_textdomain_just_in_time was called <strong>incorrectly</strong>. Translation loading for the <strong>themify</strong> domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see <a href="https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/">Debugging in WordPress</a> for more information. (This message was added in version 6.7.0.) in /public_html/wp-includes/functions.php on line 6114
Your current theme is outdated. Please update your theme and any related plugins. After that, try activating the WPML again. If the issue persists, please follow these steps:
1. Temporarily switch to a default theme.
2. Activate the WPML plugin.
3. Switch back to your original theme.
If the problem still exists, please let me know. Additionally, please let me know if I can create a copy of your site for further testing.
Before making any changes, please ensure that you back up your database first.
