Error 301 Too many redirects

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Supporter timezone: Asia/Yerevan (GMT+04:00)

Tagged: Not WPML issue

This topic contains 2 replies, has 0 voices.

Last updated by thodorisS 1 day ago.

Assisted by: Christopher Amirian.

Author	Posts
December 20, 2024 at 9:44 pm #16535517
thodorisS	Background of the issue: I am trying to view translated products on my site, but I suddenly encounter an issue. Nothing has been changed on the site or server, except for current plugin updates. The issue can be seen on this page: hidden link Symptoms: I am experiencing a 301 error (Too many redirects) when trying to view all translated products. Questions: Why am I getting a 301 error on translated products? Could recent plugin updates have caused this issue?
December 22, 2024 at 9:07 am #16537317
Christopher Amirian Supporter Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi, Welcome to WPML support. I checked your website and I see the translation with no issues. (Please check the screenshot) I suggest that you do as follows: - Go to "WordPress Dashboard > Settings > Permalinks". - Click the "Save" button to flush the permalinks cache. After that clear your browser cache. Thanks
December 24, 2024 at 5:36 pm #16544392
thodorisS	Hello, After a research I found out that the problem occurs when I update the woocommerce from 9.4.3 to 9.5.1. In 9.4.3 everything works. I use a plugin to rollback the version. I also used your solution ("Save" button to flush the permalinks cache) but this didn't solve the problem. Now I have woocommerce 9.4.3 so everything is ok but I will need to update...
December 25, 2024 at 9:33 am #16545125
Christopher Amirian Supporter Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi, Thank you, so would you please copy your website to a staging version so I can do troubleshooting without the fear of changing something wrong on a live website and get back to us with the login info? Please set the next reply as private. I will take a look at that. Beforehand, you can follow the steps below: - IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website. - Switch to the default theme such as "TwentyTwenty" by going to "WordPress Dashboard > Appearance > themes". - Go to "WordPress Dashboard > Plugins" and deactivate all plugins except Woocommerce, WPML and its add-ons. - Check if you can still recreate the issue. - If not, re-activate your plugins one by one and check the issue each time to find out the plugin that causes the problem. Thanks.