This thread is resolved. Here is a description of the problem and solution.
Problem: The client is experiencing an issue when trying to edit 'Propertys' pages in Greek on their website. The error message displayed is 'You attempted to edit an item that doesn't exist. Perhaps it was deleted?'. This problem occurs even when WPML is disabled, suggesting it might not be related to WPML. Solution: 1. Verify the issue by disabling WPML to confirm if it persists, which in this case, it does. 2. Since the issue also occurs with WPML disabled, it suggests that the problem might be with the theme or another plugin. We recommend contacting the Houzez Support Team for further assistance as the issue might be related to the theme used.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
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Background of the issue:
On my website kithera.gr, I use three languages: Greek, English, and Italian. I am trying to edit the pages 'Propertys' in Greek.
Symptoms:
When I go to edit the pages 'Propertys' in Greek, it gives me this message: 'You attempted to edit an item that doesn't exist. Perhaps it was deleted?'
Questions:
Why am I receiving the message 'You attempted to edit an item that doesn't exist. Perhaps it was deleted?' when editing Greek pages?
How can I resolve the issue with editing Greek pages on my website?
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
Hello,
Please revise the right sidebar of the WordPress Editor on the original page.
Here you need to set the translation method to "WordPress Editor" if you are planning to create the translation directly in WordPress.
It might be the case that this option is set to "WPML Translation Editor" and you currently have a job in progress that is not yet completed and published.
If this will not clarify the cause of the issue, please let me know.
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
My apologies, as I am not sure if I understand correctly how you are trying to translate the content.
Do you want to use the WordPress Editor to the WPML Translation Editor for creating the translation?
Please do this:
Open the original page inside the WordPress Editor. Inside the right sidebar of the WordPress Editor on the original page you should see translation method options, which can be:
Which option is here currently set?
"WPML Translation Editor"
or
"WordPress Editor"
Hi,
When I try to access one of all these "Properties" pages in Greek, (not Pages and Posts) I get this message in attached photo, and the page never open.
When I visit one of "Properties" pages in the other two languages where there is no problem, then these options that are you describing to me, do not appear in the sidebar, see the attached photo.
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
Hi,
I would like to offer to take a closer look and request temporary access (wp-admin and FTP) to the site to investigate the issue further.
The required fields are below the comment section when you log in to leave the next reply. The information you provide is private, meaning only you and I can see and access it.
IMPORTANT
Please be sure to back up the site and database before granting us access.
If you can't see the "wp-admin / FTP" fields, your post and site login details will be set to "PUBLIC". DO NOT publish the data unless you see the required wp-admin / FTP fields.
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The next time you reply, click on "I still need assistance".
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Please note that we are obliged to request this information individually on each ticket. We are not allowed to access any credentials that were not specifically submitted on this ticket in the private response form.
The FTP access to your website does not work. I can not log in to the server.
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I ran into an error while trying to solve the issue. The site is currently displaying a 500 error. To make the site currently available again please go to your hosting panel, open the file manager for the site, open the wp-config.php file and remove the entry:
define('WP_ALLOW_REPAIR', true)
Please leave me a message once you are done with this.
