This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was experiencing an Internal Server Error which was resolved by increasing the memory limit. However, they encountered a new issue where the English event page of their Events Calendar was showing a blank page, unlike the default Japanese page. The client suspected this was due to the plugin using a 'slug' to display events rather than a traditional page, which might not be recognized when the '/en/' language code was added to the URL.
Solution:
We explained that the 'events' page is an archive page generated by the plugin and not a regular page that can be edited. The reason the English translation of the 'events' page was blank is that there were no events translated into English. We recommended going to the admin area, navigating to Events > Translate an event post, and ensuring that the events are translated into English. This should allow the events to display correctly on the English language page.
If this solution doesn't seem relevant to your issue, please don't hesitate to open a new support ticket with us.
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This topic is split from https://wpml.org/forums/topic/internal-server-error-when-not-using-the-default-language/
This topic contains 1 reply, has 2 voices.
Last updated by 1 year, 4 months ago.
Assisted by: Long Nguyen.