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This topic contains 6 replies, has 2 voices.
Last updated by Yvette 4 years, 9 months ago.
Assisted by: Yvette.
Author | Posts |
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February 9, 2020 at 6:26 pm #5456755 | |
emelieC |
Hello, I get emails reminding me that I have unfinished translation jobs. THe emails look something like this: ------------------- Detta är en snabb påminnelse om att de översättningsjobb du har skickat är försenade. Den deadline du har angivit för dessa jobb har förfallit: Buy engagement ring and wedding ring at the same time! (deadline: 2019-09-09, försenad med 153 dagar) Behöver du snabbare översättningstjänster? Prova en av de professionella översättningstjänsterna kopplade till WPML. I want to cancell all those translation jobs. I don't have any tranlsation jobs, and I dont want to receive those emails. Could you please guide me, how to delete all those jobs and finally relieve me from the email notifications that I am getting. Thanks! Kind regards, Marcus |
February 11, 2020 at 10:35 am #5468379 | |
Yvette Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Paris (GMT+01:00) |
Hello 1. Cancelling jobs If you have not opened/started transalting any jobs, then you don´t have to do anything and the Translation Manager can cancel the jobs from the dashboard. 2. Email notifications Here you can control the notifications for both the translators and the translation manager (whichever role you are). I hope this responds to your question. |
February 12, 2020 at 9:50 am #5475721 | |
emelieC |
Hello Yvette, Ok, Great that I can turn off notifications. I just want to make sure there is nothing working in the background unnecessarily. So I did a search among my translations jobs with deadlines from 2017 - 2020. This is what it looks like: hidden link All jobs on the 3 pages with translations, are either cancelled or completed. So I don't understand why I am getting these emails... What is it actually referring to in the emails and how can I remove those jobs? Thanks! |
February 12, 2020 at 10:19 am #5475883 | |
Yvette Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Paris (GMT+01:00) |
1. Emails 2. Jobs You may have updated the post/page directly from the editors view of the page/post and that action would have responded to the alert to "update required". So the status of the post was set to "completed" but the existing job remained journaled in the dashboard. That is my best guess in your case. You can try a test to see if this explanation holds. |
February 13, 2020 at 3:40 pm #5487671 | |
emelieC |
Hi Yvette, I am not really planning to use the translation jobs. When receving the email it gives me a link where I am supposed to see all the listed jobs. However, when pressing the link I don't see those jobs. I would happily give you access to remove or cancel the jobs that are causing the emails. That would help most of all. Thanks! |
February 13, 2020 at 5:02 pm #5488697 | |
Yvette Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Paris (GMT+01:00) |
OK 1. Temporary Access to your system 2. Do you have a list of the jobs that are producing the emails? 3. Are you STILL receiving emails even after having configured your site to stop all email notifications? Thanks for answering all questions. |
February 14, 2020 at 12:45 pm #5494157 | |
Yvette Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Paris (GMT+01:00) |
Hello I´ve set the deadline date to be "NULL" so hopefully this will remove any notifications from being sent. Will this be ok for you? |