This thread is resolved. Here is a description of the problem and solution.
Problem: The client needed to translate PDF vouchers but encountered an issue where the product attribute was showing in the original language (LT) instead of the translated language (EN) when using the shortcode
{variationname}
provided by the voucher plugin. Solution: We recommended that the client should create a copy of the original template post and set it as English. If the product attribute still appears in the wrong language, we suggest checking the translation settings for the product attributes within WPML and ensuring that the translations are correctly configured. Additionally, it may be necessary to consult with the voucher plugin authors to ensure that their shortcode is compatible with WPML and is able to display translated attributes.
Please note that the solution provided might be outdated or not applicable to your case. If the issue persists, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please do not hesitate to open a new support ticket with us.
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there is no simple export/import option so it means it would take hours to recreate everything. More than that fresh plugin installation is not working without purchase key so that's another problem.
I contacted plugin author about this so I will be back with some information next week. I would appreciate if you keeps this ticket open.
Languages: English (English )German (Deutsch )French (Français )
Timezone: Europe/Zagreb (GMT+01:00)
My colleague mentioned the following - styles, background images, template elements and some words are not being translated or copied on English (secondary). He also tried translating product attributes, setting template's post type to translatable, setting template fields to copy, adjust/fix string languages.
So it would seem that they tried everything but none of it helped.
Would you be willing to provide me with WordPress credentials so I could investigate the issue directly?
I can take another look, please send me screenshots/url where I can see the issue.
sorry for the delayed reply. I am talking with voucher plugin authors too. We made a conclusion that is not possible to make a "normal template" translation. Instead I copy original template post and set it as english.
There is only one problem as it shows product attribute in LT instead of EN. hidden link I am using shortcode: {variationname} This shortcode comes with plugin.
Languages: English (English )German (Deutsch )French (Français )
Timezone: Europe/Zagreb (GMT+01:00)
Can you report this to them as well? They are officially compatible with us https://wpml.org/plugin/woocommerce-pdf-vouchers-2/ so they have direct contact with our developers and that is the quickest way to fix such issues.
Because the case with shortcode also requires debugging which requires sandbox, etc.
