We have an active license here for frabina.ch but when we tried to register the license its not working. Seems the issue is with www that haven't used on site name but here we have saved site with www. please check what is the solution to fix it. because we can't add www to our site url
Thank you for contacting WPML Support. Yes, the site URL should be the same when you generate a key with or without www. Could you please delete the existing key and create a new one by following the below steps:
1. Please login to your WPML account >> Go to the Sites page: https://wpml.org/account/sites/
2. Delete the existing site key.
3. Create a new subscription key for your site.
4. Visit the Site Dashboard and go to Plugins >> Add New >> Commercial tab.
5. Click on the “Unregister WPML from this site” button.
6. Register with the new site key and refresh the page.
Please let me know if this resolves your issue or if you need further assistance.
