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Supporter timezone: America/Lima (GMT-05:00)

This topic contains 8 replies, has 1 voice.

Last updated by Andreas W. 1 day, 7 hours ago.

Assisted by: Andreas W..

Author Posts
December 17, 2024 at 2:25 pm #16522158

femi-cleolaV

Background of the issue:
I need to reopen a ticket related to Polylang migration. The ticket URL is https://wpml.org/forums/topic/polylang-migration/. I am working on the site hidden link.

FYI our Memory Limit seems to be fine:

Server architecture Linux 5.14.0-427.33.1.el9_4.x86_64 x86_64
Web server Apache/2.4.57 (Red Hat Enterprise Linux) OpenSSL/3.0.7
PHP version 7.4.33 (Supports 64bit values)
PHP SAPI fpm-fcgi
PHP max input variables 1000
PHP time limit 30
PHP memory limit 1792M
Max input time 300
Upload max filesize 50M
PHP post max size 50M

Symptoms:
I am unable to reopen the ticket regarding Polylang migration.

Questions:
How can I reopen the ticket at https://wpml.org/forums/topic/polylang-migration?

December 19, 2024 at 5:02 pm #16531243

femi-cleolaV

Bump!

December 21, 2024 at 11:57 am #16536372

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

I see on the old ticket you were asked to change the WP MEMORY LIMIT.

The provided information in your last comments relates to the PHP MEMORY LIMIT, not the WP MEMORY LIMIT.

To do this, you need to connect to your website's server and open the wp-config.php file in a text editor. The file is located in the WordPress root directory.

Add this code to the wp-config.php file to increase WordPress memory:

define ('WP_MEMORY_LIMIT', '256M');

Add this just before this comment:

// That's all, stop editing! Happy blogging.

The current values ​​can be viewed under WPML > Support > WordPress.

These settings can be restricted directly by your hosting provider, so I recommend contacting them and asking them to change them directly if the changes are not applied immediately.

It would be very helpful if you could send us the WPML debugging information.
More information here:
https://wpml.org/de/faq/provide-debug-information-faster-support/

Best regards
Andreas

December 21, 2024 at 3:13 pm #16536711

femi-cleolaV

Weird.

In the wp-config.php of my WordPress Multisite:

define('WP_MEMORY_LIMIT', '256M');

Restarted Apache.

No joy!

Thinking....

December 21, 2024 at 3:18 pm #16536713

femi-cleolaV

OK, moved that directive to top of wp-config.php, restarted Apache, and it worked.

Will proceed with Polylang to WPML migration on Monday...

THANK YOU.

Mark

December 21, 2024 at 3:52 pm #16536751

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Thank you for your comments!

The line to change WP MEMORY LIMIT needs to be added before the comment:

// That's all, stop editing! Happy blogging.

I will be awaiting your reply next week.

December 23, 2024 at 7:04 pm #16541435

femi-cleolaV

Done!

hidden link

Looks like it worked, with one exception:

Items in the top menu remain in French.

Do I need to change them manually?

Thanks,

Mark

December 23, 2024 at 7:25 pm #16541471

femi-cleolaV

Also, when I click "Languages" nothing happens:

hidden link

December 24, 2024 at 10:48 am #16543360

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

For translating menus, please read this guide:
https://wpml.org/documentation/getting-started-guide/translating-menus/

For the language switcher:
https://wpml.org/documentation/getting-started-guide/language-setup/language-switcher-options/

Please make sure to use a WPML Language Switcher. The switcher on your site seems to belong to Polylang.