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Tagged: Compatibility
This topic contains 12 replies, has 4 voices.
Last updated by Long Nguyen 1 year, 8 months ago.
Assisted by: Long Nguyen.
Author | Posts |
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March 21, 2023 at 3:01 pm #13294709 | |
severinP |
I am trying to: Bulk update variations prices. English prices are updated, Hungarian prices stay as with the old values. Link to a page where the issue can be seen: I expected to see: Prices updating in Hungarian like for English. It only works if we manually edit prices on the single product page. Instead, I got: Prices were only updated in English, not in Hungarian. The only workaround is to update the English prices manually in the single product page in admin. This completely renders the Yith Bulk Editing plugin useless. Thanks for your help! |
March 22, 2023 at 7:08 am #13300311 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, thanks for contacting us. I created a minimal installation of WordPress, WPML, and all necessary WPML add-ons. You can access the WordPress dashboard using the link below: Kindly follow the steps below: This will help us to report the probable issue to the compatibility team and solve the possible problem faster. Thanks, |
March 23, 2023 at 1:38 am #13309965 | |
severinP |
To reproduce First check the price of the product hidden link (150€=60 000HUF with an automatic conversion rate 1€ = 400 HUF) Go to hidden link Now the price in EN hidden link is 125€ this is correct Checking in the list of product in the backend shows 125€ in EN version and 150€ in HU version |
March 23, 2023 at 6:46 am #13311457 | |
Long Nguyen Supporter
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi Severin, Thank you for contacting WPML support, I'd be happy to help you with this issue. After updating the product price, you need to re-update the product to sync the price in the translation product and the second currency also. It looks like the Yith Bulk Editing plugin does not trigger the function to update the product after updating the product price. If you want to update the product in bulk, please go to Products > Select product in bulk > Bulk action: Edit > Just click Update then. Please check this screenshot hidden link Let me know how it goes. |
March 23, 2023 at 11:10 am #13314347 | |
severinP |
The default bulk edit doesn't allow for price increase, decrease or other more advanced rules, thus it's just not possible to use it and why Yith Bulk Edit is needed in the first place If I need to reupdate the products one by one there is no point in using a bulk edit plugin WPML should detect that the original product was updated in bulk edit and update it's price Bulk edit is marked as certified compatible with WPML https://wpml.org/plugin/yith-woocommerce-bulk-product-editing-premium/ This is clearly not the case, this is the main feature of the plugin |
March 24, 2023 at 2:15 am #13319179 | |
Long Nguyen Supporter
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi, Thank you for your feedback. I'm asking our 2nd tier support to see if there is a completed solution. I will update you here when I have something to share. Regards. |
March 24, 2023 at 9:30 am #13321753 | |
Long Nguyen Supporter
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi, Before escalating this issue to the Compatibility team, can you please help us to update the plugin YITH Bulk Editing to the latest version 2.7.0 on the sandbox site? Thanks for your patience and co-operation. |
March 27, 2023 at 4:01 pm #13340779 | |
severinP |
Hi, the new version of YITH Bulk editing was just published and we prefer to work on the existing one that is also in production. As the log shows no real improvement, we want to solve the issue with this current version please. |
March 28, 2023 at 2:46 am #13344587 | |
Long Nguyen Supporter
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi, Thank you for your feedback. I've escalated this issue to our Compatibility team. I'll update you as soon as I have something to share. Thanks for your patience. |
March 28, 2023 at 5:19 am #13345125 | |
Andrés Supporter
Languages: English (English ) Spanish (Español ) French (Français ) Timezone: Europe/Paris (GMT+01:00) |
Hello there, This is Andrés from the compatibility team. We understand your position, but we really need o work with the latest version available. Otherwise, we will need to contact the YITH team and this will increase the resolving time. On the other side, it could be helpful if you also contact them as they may be already aware of your issue. Regards |
March 28, 2023 at 10:10 am #13347721 | |
severinP |
Hi Andrés. I just reached out to the YITH support team. They double checked with the developers and they just confirmed in writing that they do not support WPML. |
March 29, 2023 at 2:17 am #13353827 | |
Long Nguyen Supporter
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi, Thank you for your feedback. From documentation of YITH Bulk Editing, they only support compatibility with WPML to translate strings of their plugin, not the second price as WooCommerce Multilingual supports. Please read more here hidden link But we are happy to help you to find a way to make it compatible with our plugins. To be able to do that, please help us to update the plugin to the latest version on the sandbox site. Thanks for your understanding and co-operation. |
April 21, 2023 at 3:52 am #13514935 | |
Long Nguyen Supporter
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi, Our Compatibility team has contacted the plugin author and informed them about the issue. They agree with our suggested point and said the fix for this issue will be included in the next version of the plugin. Let us know if you have any questions. |