This thread is resolved. Here is a description of the problem and solution.
Problem: In the English language, products are not showing in the category. Solution: If you're experiencing this issue, we recommend you try the following steps: - Go to your WordPress Dashboard. - Navigate to WooCommerce > WooCommerce Multilingual & Multicurrency > Multicurrency (tab). - Under the currencies, uncheck the Show only products with custom prices in secondary currencies checkbox. For more information, please visit Multi-Currency Support in WooCommerce.
This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Please consider that this is a ticket, and after sending a reply you will need to wait for the supporter's answer and it will take time as it is not like chat.
Sending multiple replies will move the priority lower in the system so please wait till the answer from the supporter.
I checked and I see that the English version of the product is out of stock:
hidden link
The product is part of the category in question, so I guess that might be the problem cause.
Would you please backup the website and go to WordPress Dashboard > Woocommerce > Woocomemrce Multilingual & Multicurrency > Status (tab)
Scroll down and click the Troubleshooting link and only select the "Sync product stock quantity and status ( synchronizing min stock between translations " option and click the start button.
See if it fixes the issue.
If not, please go to the English version of the product in the editor of WordPress and make sure that the correct stick number is added there.
I am not sure if I communicated poorly so let me reiterate:
The forum ticket has a 24-48 hour response time. Typically it is sooner but that is what we promise. If you want to have a live agent you can open up a chat by going to:
Now regarding the issue that you are experiencing, I did not understand if you followed the steps I mentioned or not?
if no, please do so, if yes, then, I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website.
It is absolutely important that you give us a guarantee that you have a backup so if something happens you will have a point of restore.
Thank you for the login information. I tried a few troubleshooting steps without any results.
I need to ask your permission to install the CLoudways plugin on your website to copy your website to our server for further investigation and report to the second tier support
