Product Reviews Not Displayed in Translated Languages

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	10:00 – 17:00	10:00 – 17:00	10:00 – 17:00	10:00 – 17:00	10:00 – 17:00	-
-	18:00 – 19:00	18:00 – 19:00	18:00 – 19:00	18:00 – 19:00	18:00 – 19:00	-

Supporter timezone: Asia/Kathmandu (GMT+05:45)

This topic contains 3 replies, has 0 voices.

Last updated by Shekhar Bhandari 4 weeks, 1 day ago.

Assisted by: Shekhar Bhandari.

Author	Posts
January 18, 2025 at 7:21 pm #16609686
faridi-3	Background of the issue: I am experiencing an issue with product reviews on my website hidden link. I have configured the settings to make reviews translatable. I set the Post Types Translation for Comments/Reviews to 'Translatable (use translation if available).' I cleared the WPML cache and the website cache, verified the settings in WPML > Translation Management, and used the troubleshooting tools to fix translation assignments. Symptoms: Reviews only appear in the original language of the product and do not appear on the translated versions of my product pages. Questions: Could you please assist me in resolving this issue? Is there a specific guide related to this issue?
January 20, 2025 at 3:54 am #16611606
Shekhar Bhandari Supporter Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, Thank you for contacting WPML support. I'd be happy to assist you on this issue. Can you follow the steps as mentioned here to display the reviews in all language and see if it helps? https://wpml.org/documentation/related-projects/woocommerce-multilingual/translating-and-displaying-product-reviews/ Look forward to your reply. Thanks
January 20, 2025 at 5:56 pm #16615129
faridi-3	Hello, Even though I did everything, the problem still persists
January 21, 2025 at 4:09 am #16616302
Shekhar Bhandari Supporter Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello 🙂 To debug this issue further, I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site. So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply. hidden link This info is private and available to you and WPML supporters only. Read more about this: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ Note: Backup your sites before providing the credentials or if possible provide credentials for the test site Look forward to your reply. Thanks

The topic ‘[Closed] Product Reviews Not Displayed in Translated Languages’ is closed to new replies.