Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 7:00 – 12:00 7:00 – 12:00 7:00 – 12:00 7:00 – 12:00 7:00 – 12:00 -
- 13:00 – 16:00 13:00 – 16:00 13:00 – 16:00 13:00 – 16:00 13:00 – 16:00 -

Supporter timezone: America/Sao_Paulo (GMT-03:00)

Tagged: 

This topic contains 0 replies, has 0 voices.

Last updated by Lucas Vidal de Andrade 1 week, 1 day ago.

Assisted by: Lucas Vidal de Andrade.

Author Posts
February 28, 2025 at 12:16 pm #16760604

arkadiuszM-8

Background of the issue:
I am trying to synchronize the main product image, which is also the thumbnail in the product list, across different markets on my site hidden link. I add products and translate them using WPML advanced translation editor.

Symptoms:
The main product image does not synchronize with other markets, affecting the product thumbnail's appearance in the Product Feed. The parameter is empty in the .xml file. This issue occurs randomly and does not affect all products.

Questions:
Why does the main product image not synchronize with other markets?
Why is the parameter empty in the .xml file?
Why does this apply to random products?
What can be done so that it works normally and the thumbnail from the head image synchronises between all markets?

February 28, 2025 at 3:45 pm #16761885

Lucas Vidal de Andrade
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey there, I noticed that you already have ongoing ticket for this issue. I'll close it here, as a message is already been sent on the other ticket.

Please check here:
https://wpml.org/forums/topic/the-product-main-photo-which-is-also-the-product-thumbnail-does-not-synchronise-with-the-other-mar/#post-16761808

The topic ‘[Closed] Product thumbnail image, does not synchronise with other markets.’ is closed to new replies.