[Resolved] Site title and tagline translation

Hi there.

1. Usually, these strings can be added in the General settings in the WordPress backend:
https://wordpress.org/documentation/article/settings-general-screen/

If you want to change that content from inside WPML > String Translation, you will need to check those boxes > then scroll down a bit and switch the language to one that doesn't exist on the site yet (any language that you don't have set up on the site yet).

Then, you will be able to change those strings for English (You will see a new column on the right with a + for the EN flag).

2. Also, for using Rankmath with WPML, I am not sure if you had the chance to take a look here:
https://wpml.org/plugin/rank-math-seo/

3. In regards to the WP Memory, I have noticed that your website’s WP Memory Limit is 40MB. The WP memory limit needs to be increased as the minimum requirement for WPML is 128Mb WP Memory Limit: https://wpml.org/home/minimum-requirements/

❌ Very important: please make a backup of your site (files & database) before following any of the upcoming steps ❌

Please add this to your wp-config.php file to increase WP memory:

/* WP Memory Limit */
define('WP_MEMORY_LIMIT', '256M');
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

Paste it just before:

/* That's all, stop editing! Happy blogging. */

These settings can be limited directly by your hosting provider, so, if that’s the case, I recommend you contact and ask them to modify them directly. If you can get even higher values It would be great.

Please make sure you have updated the values successfully, You can verify them from WPML >> Support page.

I hope that you will find all that information helpful.

Mihai Apetrei

Hi there.

These strings should be available for translation with WPML when you are using Rankmath as explained here:

https://wpml.org/documentation/plugins-compatibility/optimize-multilingual-websites-using-rank-math-and-wpml/#translating-global-seo-texts

hidden link

In your screenshot, it seems that you are targeting different strings, not the ones that are coming from the RankMath settings.

Please take a look over those 2 URLs and let me know if you were able to find the correct ones.

Mihai

Hi there and thank you for all the updates.

I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Our Debugging Procedures

I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.

Privacy and Security Policy

We have strict policies regarding privacy and access to your information. Please see:
https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

**IMPORTANT**

- Please make a backup of the site files and database before providing us access.

- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box.

The private box looks like this: hidden link

I will be waiting for your response.

Kind regards,
Mihai Apetrei

Sure, ok, no worries.

I reactivated the private fields for when you will be able to answer.

Mihai

Thank you for the update.

Sorry for the delay, I don't work on the weekends.

I can confirm that I was able to successfully log into the backend of the site.

I will get back to you as soon as I have updates.

Mihai