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This thread is resolved. Here is a description of the problem and solution.

Problem:
Revolution slider button freezing.

Solution:
The client has provided the solution:
"If the button in Slider Revolution does not work, it will have to be set from TAG LINK in jQuery"

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This topic contains 4 replies, has 2 voices.

Last updated by calin-ioanM 1 year, 10 months ago.

Assisted by: Noman.

Author Posts
March 4, 2023 at 5:38 pm #13170283

calin-ioanM

I have a site in 4 languages (English - default, German, Romanian, Ukrainian) and I use Slider Revolution. I have a button that should take me to the contact page. When I press it, the entire page cannot be clicked on any link or other button. It looks like it's freezing.

Please the attachements! Thank you!

Screenshot 2023-03-04 at 19.35.42.png
Screenshot 2023-03-04 at 19.36.20.png
March 5, 2023 at 9:01 am #13172607

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support. I visited your site to check the issue directly on your site but the maintenance mode was On and I can’t check the issue.

I have noticed that you are using an older version (6.5.8) of the Slider Revolution plugin on your site and the latest version is 6.6.11: hidden link. Could you please take a backup of your site and update it to the latest version and see if this resolves your issue?

If still an issue persists, please let me know a bit more details to better understand the issue:

1. Is it not redirecting to the contact page When you click on the button?

2. Are you facing this issue only with the secondary language page or the default language page also has the same issue?

Thank you

March 5, 2023 at 1:52 pm #13173411

calin-ioanM

I installed version 6.6.11 Slider Revolution and cleaned the browser of cache memory. The problem is still persisting. Yes, when I click the slider button "GET A QUOTE" it must direct me to the CONTACT page. I set the website Maintenance Mode OFF.

hidden link

Please help me here! Thank you!

Screenshot 2023-03-05 at 15.44.38.png
Screenshot 2023-03-05 at 15.45.14.png
March 5, 2023 at 1:58 pm #13173461

calin-ioanM

This is the message in the console.log when I press the button.

photoswipe.js?ver=1.3.0:510 Uncaught TypeError: Cannot read properties of undefined (reading 'x')
at _equalizePoints (photoswipe.js?ver=1.3.0:510:13)
at _showOrHide (photoswipe.js?ver=1.3.0:2567:4)
at PhotoSwipe.setContent (photoswipe.js?ver=1.3.0:3167:5)
at PhotoSwipe.init (photoswipe.js?ver=1.3.0:955:8)
at HTMLAnchorElement.<anonymous> (main.js?ver=1.3.0:326:17)
at HTMLBodyElement.dispatch (jquery.min.js?ver=3.6.1:2:43064)
at y.handle (jquery.min.js?ver=3.6.1:2:41048)

March 5, 2023 at 2:05 pm #13173469

calin-ioanM

I managed to solve it myself. If the button in Slider Revolution does not work, it will have to be set from TAG LINK in jQuerry. Thank you!