This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic is split from https://wpml.org/forums/topic/line-breaks-are-ignored/
Sun | Mon | Tue | Wed | Thu | Fri | Sat |
---|---|---|---|---|---|---|
9:00 – 13:00 | 9:00 – 13:00 | 9:00 – 13:00 | 9:00 – 13:00 | 9:00 – 13:00 | - | - |
14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | - | - |
Supporter timezone: Asia/Jerusalem (GMT+02:00)
Tagged: ATE
This topic contains 7 replies, has 0 voices.
Last updated by Itamar 3 days, 22 hours ago.
Assisted by: Itamar.
Author | Posts |
---|---|
January 12, 2025 at 7:38 am #16585170 | |
gabrielR-4 |
What I also noticed in the export: the italian language was translated with deepl and is also not available with WPML AI even though the language mappings show it should be possible. See screenshots. |
January 12, 2025 at 7:44 pm #16586385 | |
Itamar Supporter
Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00) |
Hi, I'm consulting our second-tier supporters about this problem. I'll keep you updated here once I have their reply. I appreciate your patience. |
January 21, 2025 at 10:38 am #16617796 | |
Itamar Supporter
Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00) |
Hi, According to our tests, this issue with the Italain language not being mapped with the WPML AI engine will be solved in the next version of WPML. We tested this on a sandbox site with the beta version of WPML - 4.7.0-b.1. You can also check our sandbox site by using this link. hidden link To validate this, our second-tier supporters suggested I install the WP STAGING plugin on your site. This will enable us to quickly create a staging site and test if the issue is solved on your site with the next version of WPML. For this, we need your permission to install the WP STAGING plugin. Do you allow us to proceed? Alternatively, if you already have a staging site where we can test this, please share the access details with us and allow us to proceed with replacing WPML with the 4.7 beta version. I'm enabling a private message for the following reply. Regards, |
January 21, 2025 at 10:43 am #16617849 | |
gabrielR-4 |
Hi Itamar, thank you, you may proceed with installing WP Staging and testing it. |
January 23, 2025 at 4:12 pm #16629053 | |
Itamar Supporter
Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00) |
Hi, Unfortunately, the problem persists also on the staging site. I need to escalate this issue to our second-tier supporters. Please allow me to take a copy of your site. I must install a plugin like Duplicator or All In One Migration for this. Please let me know if you agree. Thanks, |
January 23, 2025 at 4:25 pm #16629068 | |
gabrielR-4 |
Hi Itamar, you may take a copy for further debugging / fixing, thank you. |
January 26, 2025 at 5:14 pm #16635457 | |
Itamar Supporter
Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00) |
Thanks. I took a copy of your site and escalated this issue to our second-tier supporters. I appreciate your patience. |
January 28, 2025 at 4:33 pm #16643293 | |
Itamar Supporter
Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00) |
Hi, Our second-tier supporter explains that the message about Italian shows because German is your site's default language. So, with the WPML AI engine, it is only possible to translate from English into German and Italain and vice versa. But, with the WPML AI engine, you can't translate German into Italian. The second-tier supporter says this message will disappear if you enable another translation engine like DeepL. Regards, |