This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is unable to add a translated variable product to the basket, even though it works in the default language.
Solution:
1. We recommend updating your current theme, its plugins, and WordPress to the latest versions.
2. Check if the issue persists with a new product.
3. If the problem continues, we may need temporary access (wp-admin and FTP) to your site, preferably to a test site where the problem has been replicated, to provide better assistance.
Please note that the solution provided might be irrelevant due to being outdated or not applicable to your case. If the issue persists, we encourage you to open a new support ticket. We also highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us in the WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic is split from https://wpml.org/forums/topic/its-not-possible-to-submit-a-review-in-translated-version/
