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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing an issue where the status of a page remains set to editing and the page cannot be accessed in English, even though the translation has been completed for over 8 hours.
Solution:
We recommend updating the WPML plugin to the latest version, currently 4.6.8, as well as any add-ons, to ensure all bug fixes and improvements are applied. Additionally, updating WordPress to the latest version is also advised. You can find the latest releases and update instructions under My Account -> Downloads.
Before updating, please make sure to backup your database. After updating, if the issue still persists, try making a small modification to the original product, save it, and then navigate to the WPML translation editor to finish the translation again.

If this solution does not seem relevant to your situation, please do not hesitate to open a new support ticket in our support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 1 reply, has 2 voices.

Last updated by Andrey 1 year, 4 months ago.

Assisted by: Andrey.

Author Posts
December 8, 2023 at 8:50 am #15023487

hartmutH-2

Why is the status of the page still set to editing and why can't the page be accessed in English if the translation has already been completed? Does it always take a little more time for the page to be created on the English instance of WPML? See screenshot - the pages were translated more than 8 hours ago and are still in progress.

Bildschirmfoto 2023-12-07 um 21.37.18.png
December 8, 2023 at 2:10 pm #15026309

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for contacting WPML support.

I think some issues exist, as translations are usually complete almost immediately.

Could you please update your WPML plugin to the latest version 4.6.8, and add-ons to benefit from the latest bug fixes and improvements? This may not necessarily resolve your problem, however, in order to troubleshoot the issue best, we need to work on the latest code available.

You also need to update your WordPress to the latest version.

You can check the latest releases under "My Account -> Downloads" on this site. Instructions to update can be found here: http://wpml.org/faq/install-wpml/

Please remember to backup your database first before you proceed.

Let me know if the issue persists after an update has been done. You should make a small modification to the original product, save it, and navigate to the WPML translation editor to finish again the translation.