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This thread is resolved. Here is a description of the problem and solution.

Problem:

Strings inside the cart page can not be translated

Solution:

The customer used an element from Elements pro plugin which is not compatible with WPML, that is why the strings from the Elementor elements of that plugin was not available in translation editor.

The solution was to use the manual translation mode for the cart page.

Relevant Documentation:

https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 7 replies, has 2 voices.

Last updated by Christopher Amirian 1 year, 4 months ago.

Assisted by: Christopher Amirian.

Author Posts
January 30, 2024 at 2:19 pm

urosJ-2

Problem 1. some strings are locked. it says: This setting is locked by a WPML configuration file.

Problem 2. Some strings are in still in my native language "slovenian" and i want to translate them. one thing is on cart: "cena", "izdelek" -> "price", "product". When i find the string it says that "cena" (price) is english original and that i have to translate. But thats nbot correct. Under english flag it should say "price"

January 30, 2024 at 3:13 pm
January 30, 2024 at 3:14 pm #15244882

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi there,

Please get back to us with the login information of the website copy by setting the next reply as private.

We will check to see why the strings at the top of the cart page table is not showing as translated when you already translated them in string translation.

Thanks.

January 30, 2024 at 3:26 pm
January 30, 2024 at 3:27 pm #15245116

urosJ-2

Did you get the new stage access?
Edit: i also granted access to the themes author (xstore)

January 31, 2024 at 10:01 am #15248359

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi there,

Would you please check this video?

hidden link

What I have done:

- Go to WordPress Dashboard > WPML > Translation Management
- From the top filter, select Pages.
- Select the cart page and at the bottom of the screen select the Translation Myself button and send to translation button.
- Go to WPML > Translation menu and click the translate button next to the cart page in the list.
- Yu will see all the text you head issues with there in the translation editor, make sure you translate all and have the translation 100% complete.

Here is the result in the staging website: (I only translated PRICE and copied the other ones as a test):

hidden link

Thanks

January 31, 2024 at 10:36 am #15248478

urosJ-2

Hello,

Thank you for the reply. I checked and the "price" (cart) on stage is not translated to english.
Also i did do as you told me (translate myself) and the cart didn't move to "translate" for me to translate it? All i see are 4 entries that already have been completed.
Picture after adding cart to translate que (it's not there): hidden link
Video: hidden link

January 31, 2024 at 10:55 am #15248561

urosJ-2

And what about the strings that are locked?

January 31, 2024 at 2:03 pm #15249669

urosJ-2

Any news?

January 31, 2024 at 3:33 pm #15250234

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi there,

Thank you for the video. I decided to record the troubleshooting live so you can see the thinking behind my actions and I found the issue:

Video 1:

hidden link

Video 2:

hidden link

And please check hidden link (I only translated Price)

Thanks 🙂

February 2, 2024 at 11:51 am #15258967

urosJ-2

Thank you for your work. All problems have been solved.