[Resolved] Styles are not visible after translating a product
This thread is resolved. Here is a description of the problem and solution.
Problem: The client is experiencing issues with the styles of the product pages not displaying correctly on their translated pages. Solution: We noticed a PHP Fatal error in the debug.log file that might be causing the style issues on the product pages. The error is related to the ACF Repeater for Elementor plugin. We recommend deactivating the ACF Repeater for Elementor plugin to check if this resolves the issue.
If this solution does not seem relevant to your situation, please open a new support ticket with us.
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It seems that you are encountering some fatal errors on your translated pages. To help you resolve this issue, please activate the debug log and let me know what you see in the log when you open the affected page.
To enable the debug log, you can add a few lines to your site's wp-config.php file. Once the error log is enabled, you will be able to see the actual problem.
Open your wp-config.php file and look for define(‘WP_DEBUG’, false);. Change it to:
define('WP_DEBUG', true);
In order to enable the error logging to a file on the server you need to add yet one more similar line:
define( 'WP_DEBUG_LOG', true );
In this case, the errors will be saved to a debug.log log file inside the /wp-content/directory.
This is the comunicate log,
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}
How can I send you the debug.log? These are some lines from the file.
Thank you for sharing the information. I noticed an error in the debug.log file, which may be causing the issue you are experiencing. The error message is as follows:
[06-Dec-2023 15:18:35 UTC] PHP Fatal error: Uncaught TypeError: count(): Argument #1 ($value) must be of type Countable|array, string given in /wp-content/plugins/acf-repeater-for-elementor/acf-repeater-for-elementor.php:83
Have you tried deactivating the ACF Repeater for Elementor plugin to see if the issue persists?
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