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Last updated by Mihai Apetrei 1 week, 3 days ago.

Assisted by: Mihai Apetrei.

Author Posts
February 27, 2025 at 11:29 pm #16758522

cindyL-2

Background of the issue:
I am trying to help a client start using Automatic Translation on their website hidden link. We are on an older license that doesn't appear to include translation credits.

Symptoms:
Our current websites don't have any translation credits.

Questions:
How can we get the included translation credits shown on your pricing page here - https://wpml.org/purchase/?
If this client needs to purchase credits, how could we set it up so they have full control over purchasing the credits?

February 28, 2025 at 9:01 am #16759648

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there.

Yes, you are on a Lifetime account type, which doesn't come with translation credits.

In this case, you can either use our Pay-as-you-go subscription or buy a pack of prepaid credits.

The Pay-as-you-go option lets the client purchase credits as needed directly from within the site, without having to top up credits in advance manually. This would give full control over how and when credits are purchased.

I hope that you will find this information helpful.

Mihai Apetrei