Background of the issue:
When editing one of the English pages on the website hidden link, I accidentally clicked the 'Translate Everything Automatically' option in the toolbar. I paused the process because I was concerned it would translate the entire website.
Symptoms:
Under 'WPML' > 'Translation Management', I see '5 translations waiting for review', but when I click on the link for those, there are no translations in the queue. We do not want to complete any translations, since the 'Translate Everything Automatically' option was clicked by mistake.
Questions:
How can I cancel the translation process that was started by mistake?
How can I ensure that nothing is translated or remains in the queue?
Thank you for contacting WPML support. While you are waiting for one of my colleagues to take this ticket and work on it, let me provide you with first debugging steps or if I can perhaps help with the issue quickly.
Please go to WPML -> Settings and switch to "Translate what I choose". Then, go to WPML -> Translation Management -> Jobs and find the jobs that are in progress. Cancel the in progress jobs, and then you should be able to translate on your own as you did before the translate everything automatically was accidentally clicked.
Please let us know if you need further assistance and we will be happy to help.
Thanks for that information Lauren. If I change that setting and there are issues with how the automatic translation is used on the website now, can I change that back to "Translate Everything Automatically" without any issues and revert the settings to how they are now in the website?
When you switch back to "Translate Everything Automatically" it will prompt you some questions and there you'll choose whether to translate existing content automatically or only for new content.
Are you still having issues translating the contents?
Attached are the options I get. We currently use automatic translation services for the website and do not want to change that. It looks like that is not an option here?
Sorry for the misunderstanding. I thought you wanted to access the Jobs tab. To do that, you need to switch to "Translate What You Choose" (manual translation)
If you're already using "Translate Everything Automatically", why would you want to remove the translation jobs?
Sorry for the confusion. To disable "Translate Everything Automatically", navigate to WPML -> Settings and switch to "Translate what I choose". When you see "Who will Translate?", check "Only me" and click save settings. That's it.
Then, go to Translation Management, you'll notice the Jobs tab and clicking on it will show the current translations that are in progress. In there, you can cancel translations or reassign translations. Could you check?
Thanks. I made that change. When I edit a page now and mouse over the "Translate Everything" icon, I am not seeing anything paused now. So that's good. Can the "Translate Everything" option be disabled without causing any issues? We only would translated one page at a time and not the entire website.
