Who can use Automatic Translation not working for all users

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Tagged: ATE

This topic contains 8 replies, has 2 voices.

Last updated by dosvisual.com 1 year, 8 months ago.

Assisted by: Bobby.

Author	Posts
March 15, 2023 at 1:58 pm
dosvisual.com	Who can use Automatic Translation not working for all users
March 15, 2023 at 2:17 pm
March 15, 2023 at 5:42 pm #13254253
Bobby Supporter Languages: English (English ) Timezone: America/Los_Angeles (GMT-08:00)	Hello, You will notice that you can control everybody's on/off option except diederik and verodos, that is because these 2 users are set as Translation Managers, when a user is a Translation Manager another user cannot control this option. It will be the same for them they cannot control your account's on/off option. You could remove them from being translation managers from WPML->Translation Management->Traslators
March 15, 2023 at 6:35 pm #13254699
dosvisual.com	Hi Bobby Thanks for the reply! Wow.. so I deleted Diederik as a manager, then enabled the automatic credits for him and then reset him as a manager... it worked, though it´s a bit weird process..
March 15, 2023 at 6:45 pm #13254731
Bobby Supporter Languages: English (English ) Timezone: America/Los_Angeles (GMT-08:00)	Thank you for updating me! He as a manager should be able to activate it himself from the same area, was he not able to? However, I do think a super admin should exist to be able to override, I will make sure to bring this up to our team for potential review.
March 15, 2023 at 8:28 pm #13255071
dosvisual.com	Super admin sounds great! Nor me not him could enable ourselves.. Thanks!
March 16, 2023 at 8:04 pm
March 17, 2023 at 9:02 am #13267359
dosvisual.com	Hi! I am enabled to use the credits, but I cannot activate nor deactivate myself at the moment, and I´m an admin and translation manager (as well as diederik..)
March 17, 2023 at 6:16 pm #13272017
Bobby Supporter Languages: English (English ) Timezone: America/Los_Angeles (GMT-08:00)	Reviewing this with our team and will update you here once there is news.
March 20, 2023 at 6:43 pm #13287525
Bobby Supporter Languages: English (English ) Timezone: America/Los_Angeles (GMT-08:00)	After discussing this with our team I can confirm that the reason the toggle on/off option is turned off for yourself and the other 2 members it's because All admins have access to Automatic Translations by default this it cannot be turned off.