Why I don't see the automation translation option?

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is trying to use the automatic translation feature for pages but cannot find the option in WPML → Translation Management as shown in the tutorial.

Solution:
1. We recommend ensuring that the Automatic Translation Editor is enabled. This is necessary before using the automatic translation feature.
2. Check if you are currently using the Classic Translation Editor and switch to the Automatic Translation Editor if needed. You can find the instructions here: Advanced Translation Editor documentation.
3. If you have the Classic Translation Editor active, you can switch to the Automatic Translation Editor by following this guide: Using the Translation Editor documentation.

If this solution does not seem relevant to your issue, please do not hesitate to open a new support ticket with us for further assistance.

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Tagged: ATE

This topic contains 3 replies, has 2 voices.

Last updated by Mihai Apetrei 1 year, 4 months ago.

Assisted by: Mihai Apetrei.

Author	Posts
December 13, 2023 at 12:13 pm #15054379
joachimH-9	I am trying to translate in automation my pages. I followed your tutorial: https://wpml.org/documentation/automatic-translation/automatically-translating-multiple-translation-jobs-in-bulk/#:~:text=Go%20to%20WPML%20%E2%86%92%20Translation,on%20the%20Start%20translating%20button. When I go to WPML → Translation Management, I don't see the option 3 (see image) Why I don't see the automation translation option?
December 13, 2023 at 6:31 pm #15058115
Mihai Apetrei WPML Supporter since 03/2018 Languages: English (English ) Timezone: Europe/Bucharest (GMT+03:00)	Hi there. Before this ticket gets assigned to my colleagues, I will try to help. I think you might not have enabled the Automatic Translation Editor yet. Please take a look here: https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/ You need to have that enabled first (probably you have the Classic Translation Editor at the moment - https://wpml.org/documentation/translating-your-contents/using-the-translation-editor/). I hope that you will find this information helpful. Mihai Apetrei
December 15, 2023 at 9:54 am #15070805
joachimH-9	Thank you. Can you please have a quick look to my previous ticket: https://wpml.org/forums/topic/when-i-click-on-the-icon-to-translate-a-page-it-doesnt-happen-anything/ Where your colleague Osama Mersal fixed a problem. He said "I've changed the translation mode to "Translate what you choose". I couldn't create the translated pages on the "+" icon in Pages/All Pages
December 15, 2023 at 10:33 am #15071231
Mihai Apetrei WPML Supporter since 03/2018 Languages: English (English ) Timezone: Europe/Bucharest (GMT+03:00)	Hi there. That looks correct. Practically, you can now use the translation normally. And, taking into consideration the issue reported in this ticket, this one should also be resolved already. Good luck with the website! Mihai