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Supporter timezone: Europe/Kyiv (GMT+02:00)

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Last updated by valeng 1 hour, 34 minutes ago.

Assisted by: Andrey.

Author Posts
January 19, 2025 at 2:59 pm #16610660

valeng

Background of the issue:
The sentence of the custom field did not translated into secondary languages. hidden link how to solve the issue please?

Symptoms:
The sentence of the custom field did not translate into secondary languages.

Questions:
How to solve the issue of the custom field sentence not translating?

January 19, 2025 at 5:20 pm #16610791

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you for contacting WPML support.

Please check this link for guidance on translating custom fields: https://wpml.org/documentation/getting-started-guide/translating-custom-fields/.

If you continue to experience issues, please provide more details on how you created, added, and translated the custom field, including screenshots.

January 20, 2025 at 3:36 am #16611586

valeng

Yes i checked this post. whis is what i configured: hidden link . When i check copy, the sentence show up in secondary language but in English. If i check translate, the custom field missing in secondary language: hidden link.

January 20, 2025 at 9:02 am #16612145

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you for your update.

As far as I understood, this custom field belongs to a product. If you set it to Copy, the custom field will be copied to the translated product when you translate it.

If you set it Translate, the custom field will not be copied to the translated product, but you need to translate it. The steps will be the following:

1. You set the custom field to Translate

2. Edit the original product where the custom field belongs to

3. Add a tiny change to the product description, like an extra letter, and update the product

4. Go to the WPML Advanced Translation Editor; the field will appear there

5. Translate it and complete the translation

I hope this helps.

January 20, 2025 at 10:59 am #16612708

valeng

The custom field function is provided by plugin (Advanced Product Fields Pro for WooCommerce by StudioWombat ). I did the steps you provided above, but it not work, the custom field do not show up if setting into Translate.

January 20, 2025 at 2:25 pm #16613960

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

I need to request temporary access (wp-admin and FTP) to your site—preferably to a test site where the problem has been replicated if possible—in order to be of better help. When you log in to leave your next reply, you will find the needed fields below the comment area. The information you will enter is private, meaning only you and I can see and access it.

Please provide the steps to replicate the problem and how you configured the custom field.

January 20, 2025 at 3:01 pm #16614102

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Unfortunately, I am not able to log in. I have the following message:

Error: The password you entered for the username **** is incorrect.

Can you please check this? The following reply is private.

January 20, 2025 at 5:16 pm #16614956

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you, that one works. I set the custom field to Translate.

The issue was that the system fields of the custom field were translated, which caused them not to be displayed. I have returned the original values for those fields and only left the text that needs to be translated. Attached are the screenshots.

Alfa-Romeo-HD-Auto-Voordeur-Logo-Projector-Lampen-Passend-Voor-159-Brera-Giulia-Giulietta-Mito-Enz-–-youstar-light-com.png
Advanced-Translation-Editor-WPML(3).png
January 20, 2025 at 6:46 pm #16615246

valeng

Sorry can you send me the details steps?I have another website need to have it done also.

January 20, 2025 at 7:16 pm #16615342

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

I followed the steps I described in my comment here: https://wpml.org/forums/topic/wpml-did-not-translate-the-custom-field-sentence/#post-16612145, and you can see the screen from the WPML Advanced Translation Editor. It shows which fields I left untranslated. Could you please try it and let me know?

January 21, 2025 at 2:07 am #16615871

valeng

I do see that you have it translated in Dutch. i think the field should show up at Franch and Deutsch at the same time also. But it didn't.

When i folow your above steps, to continous translate it in Franch, the custom field not show up.

please see the video of the steps i made it : hidden link