This thread is resolved. Here is a description of the problem and solution.
Problem:
You are trying to activate the pay-as-you-go subscription for your website but encountered an error stating: 'An error occurred when confirming the subscription: Your account has debt.'
Solution:
To resolve this issue, you need to clear the outstanding debt. You can pay the debt using the provided link.
Please try activating your subscription again after the payment is processed. If the problem persists or if this solution does not apply to your situation, we recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
If you still need help, please do not hesitate to open a new support ticket. We highly recommend visiting our support forum for further assistance.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 3 replies, has 2 voices.
Last updated by 7 months, 1 week ago.
Assisted by: Noman.