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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client noted that in the new version of the software, the labels that were helpful for translators to identify elements they might not need to translate were missing.
Solution:
We have reinstated these labels in the ATE editor. This update has been implemented and successfully pushed to production. To see these changes, you should reactivate ATE Gen3, which operates independently of the WPML plugin updates.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.

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This topic contains 7 replies, has 2 voices.

Last updated by Marcel 2 months, 4 weeks ago.

Assisted by: Marcel.

Author Posts
July 29, 2024 at 11:21 am #16015521

Jorge Rodriguez

Hello Marcel,

Here 1 more thing to add to the review.

- In the old version the elements had lables that were helpful for translators to identify what they might not need to translate. They are not there in the new version, and it would be good to have them back.

Thank you in advance

July 29, 2024 at 11:57 am #16015803

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+01:00)

Hi,

could you please provide an ATE job ID where we can reproduce this issue? You can find it in Translation Management or in the ATE Editor URL.

Thank you!

Best regards,
Marcel

July 29, 2024 at 3:35 pm #16017082

Jorge Rodriguez

Hello Marcel

Here an example: ID 1969

All the html-attribute labels that show in the old version will not appear in the new interface.

Thanks,

Jorge

Captura de pantalla 2024-07-29 183111.png
July 29, 2024 at 4:35 pm #16017268

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+01:00)

Hi Jorge,

thank you, this seems identical as reported here: https://wpml.org/errata/html-attributes-not-available-for-translation-in-advanced-translation-editor/. I will let you know once it's fixed.

Best Regards,
Marcel

July 30, 2024 at 6:01 am #16018591

Jorge Rodriguez

Hello Marcel,

That person mentions that the HTML atributes are not available for translation. This is also happening to us, but what I meant is that in the old version there were labels next to the text identifying the html-attributes, which is not the case in the new interface. So, perhaps, these are 2 issues.

Many thanks for your time,

Jorge

November 20, 2024 at 1:00 pm #16424751

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+01:00)

Hi Jorge,

This change has also been implemented and successfully pushed to production.

Best regards,
Marcel

November 21, 2024 at 9:39 am #16428114

Jorge Rodriguez

Hello Marcel,

Thanks, should we be able to see the fix on our site already or once we get the new plugin update?

November 21, 2024 at 10:07 am #16428258

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+01:00)

Hi Jorge,

same here. The ATE editor is independent of the WPML plugin update. Reactivating ATE Gen3 will immediately apply the changes.

Best regards,
Marcel