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Last updated by Lucas Vidal de Andrade 2 days, 10 hours ago.

Assisted by: Lucas Vidal de Andrade.

Author Posts
January 28, 2025 at 12:15 pm

avia-4

Background of the issue:
I am trying to resolve an issue with WPML on my site hidden link. I previously opened a ticket today and received assistance from Cristopher, but the solution provided did not completely resolve my problem. I want to continue with the same ticket.

Symptoms:
I cannot see the translation in the front end for some products.

Questions:
Can I continue with the same ticket with Cristopher?

Previous ticket:
https://wpml.org/forums/topic/wpml-product-wpml-translations-not-showing-up-in-till-save-it-as-completed-in-wpml-editor/

January 28, 2025 at 12:33 pm
January 28, 2025 at 12:54 pm #16641779

Lucas Vidal de Andrade
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey there,

I checked your previous conversation, and it seems, indeed, that the issue comes from a conflict of using Automatic Translation and WP Editor simultaneously. At the moment, it's just a guess. To confirm it, please make sure to have a full website backup and follow the steps below:

1. Choose one product where the issue is happening;
2. Delete its translation and remove it from the trash. To do that, visit your products tab, switch to Hebrew in the top bar, find the translation and send it to the trash. Finally, visit the trash can and completely delete it.
3. Switch back to English;
4. Go to WPML > Languages and un-hide Hebrew (it's temporary, you can hide it again after finishing the steps);
4. Go to WPML > Translation Management and re-send the product for translation;
5. Complete the translation and check again;

Let me know if that has any changes. With this information, I can better understand what might be causing this behavior. Please note that the translation you created will be lost. Thanks for the cooperation.