Background of the issue:
I am trying to translate the footer on the website noisch.com, which is built with the Divi builder. The primary language is German, and the second language is Russian. All content has been translated, but the footer remains unchanged. URL: hidden link
Symptoms:
The footer appears untranslated on the live site, although it shows as translated into Russian when editing the footer block.
Questions:
Why is the footer not displaying the translation on the live site?
How can I ensure the footer translation is applied correctly?
before your ticket is assigned to one of my colleagues, please allow me to walk you through some initial debugging steps. This will help speed up the support process.
Did you use any of your installed Divi Extensions in the footer? There may be additional changes needed, such as an XML configuration, to ensure it appears translated.
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
Hello,
You can not translate Divi Templates directly inside the Divi Theme Builder.
To translate Divi Templates go to WPML > Translation Management > Dashboard.
Use the dropdown filter on the top left to select the post type:
- Header Template
- Body Template
- Footer Template
Now, create a job for the template that you would like to translate and access the translation at WPML > Translation to translate the template with the WPML Translation Editor.
This workflow will ensure that the correct display condition is set for each template.
