[Resolved] I can’t translate this 2 things

Hi,

Can you try to following? It is a bit old ticket, but perhaps the solution may still work as it seems to be a similar example where these did not work in child theme, but worked if parent theme is active. If you cannot find these lines in these positions, then the theme has changed and I will need to check elsewhere.

so in wp-content\plugins\et-core-plugin\app\models\customizer\templates\header\parts\promo_text.php - LINE 80 where you have:

<span class="text-nowrap"><?php echo do_shortcode($key['text']); ?></span>					

make it look like:

<?php 
	//WPML Workaround
	$key['text'] = 	apply_filters('wpml_translate_single_string', $key['text'], 'admin_texts_theme_mods_jerry-shepherd', '[theme_mods_jerry-shepherd][promo_text_package][0]text' );	
?>
<span class="text-nowrap"><?php echo do_shortcode($key['text']); ?></span>	

Has it helped?

Regards,
Bruno Kos

Hi,

I'm Osama from WPML forums support. I'll be glad to help you today.

Could you please log in to this sandbox site and upload your theme? (hidden link)

After that, please create a header and translate it. If you face the same issue, please let me know the steps to reproduce it.

Thanks for your cooperation

Best regards,
Osama

Hi,

I increased the values for the sandbox. Could you please try to replicate the issue?

Thanks,
Osama

Hi,

Thanks for trying to replicate the issue. I tried to check your site, but the access was denied. Kindly check if there are any security restrictions on login in.
My IP: 102.44.118.124
Country: Egypt

I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Best regards,
Osama

Hi,

Thanks for your permission. I still can't log in. (hidden link)

Regards,
Osama

Hi,

I'm afraid it's not working. It will be okay if you provide a site snapshot. We usually recommend the free Plugin “Duplicator" for this porpoise.

If you already know how Duplicator works. (http://wordpress.org/plugins/duplicator/),
please skip the following steps and send me the installer file and the zipped package you downloaded.

★ Duplicator Instructions (hidden link)

Send me both files (you probably want to use DropBox, Google Drive, or similar services, as the snapshot file will be pretty big)

I will enable your next answer as private, so you can securely provide me with the information.

Regards,
Osama

Hi,

Unfortunately, it doesn't work for some reason. Would you please try to create a package using the "All In One Migration" plugin?

Thanks for your cooperation

Best regards,
Osama