I CANT Unregister WPML from this site Check for updates

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is unable to unregister WPML from their site and transfer their WPML credit to a new website.
Solution:
We have resolved the issue with the Advanced Translation Editor (ATE) which was affecting the ability to unregister WPML and manage credits. We recommend trying to unregister and transfer the credit again as the system should now be functioning correctly. If you still encounter issues, it might be due to a backlog of jobs that our system is processing. Please attempt the process again and let us know if it works.

If this solution does not resolve your issue or seems outdated, please check for related known issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If problems persist, we highly recommend opening a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: ATE, Bug

This topic contains 0 replies, has 0 voices.

Last updated by Lucas Vidal de Andrade 1 week, 3 days ago.

Assisted by: Lucas Vidal de Andrade.

Author	Posts
April 3, 2025 at 2:07 pm
fabianI-5	Background of the issue: I am trying to unregister WPML from my site hidden link to check for updates. I want to use my credit and transfer it to a new website, but I am unable to do so. Symptoms: I can't unregister WPML from the site and check for updates. I can't transfer the credit to a new website. Questions: How can I unregister WPML from my site? How can I transfer my WPML credit to a new website?
April 3, 2025 at 3:01 pm
April 3, 2025 at 3:33 pm #16893572
Lucas Vidal de Andrade WPML Supporter since 11/2023 Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00)	I'm getting a second opinion and will get back to you as soon as I have feedback. Thank you.
April 3, 2025 at 6:00 pm #16894499
Lucas Vidal de Andrade WPML Supporter since 11/2023 Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00)	Hey there, Thanks so much for your patience while we looked into the issue with the Advanced Translation Editor (ATE). Our developers have confirmed that all systems are now functioning correctly again. 🎉 That said, there may still be a short delay as the system works through a backlog of accumulated jobs. We’d really appreciate it if you could try again now and let us know if everything works as expected on your end. Thanks again for bearing with us! Best regards, Lucas
April 4, 2025 at 7:22 am #16895426
fabianI-5	Hello. hello. last night i started the automatic translation. on 8 pages. it only translates the first part of the content of each page. New threads created by Lucas Vidal de Andrade and linked to this one are listed below: https://wpml.org/forums/topic/split-unregistered-elementor-texts/
April 4, 2025 at 3:26 pm #16898269
Lucas Vidal de Andrade WPML Supporter since 11/2023 Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00)	Hey there, Since the initial issue was solved, I've created a new ticket for the missing texts: https://wpml.org/forums/topic/split-unregistered-elementor-texts/ I'll answer you directly there.