Page Settings Don't Apply to Translated Pages

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This topic contains 8 replies, has 2 voices.

Last updated by Noman 4 years, 7 months ago.

Assisted by: Noman.

Author	Posts
June 27, 2020 at 2:52 pm #6467393
appletonA	Hello. I have started translating my website but the page settings don't seem to carry over. You can check this on the home page. hidden link The English version is as it should be, but the Portuguese version displays with a header and the menus are all mess up. (See attached image. Thanks, Anne
June 27, 2020 at 3:57 pm #6467617
Noman Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hi, Thank you for contacting WPML Support. If you want to keep exact page layout on all languages: 1. Either you can duplicate the original page to secondary language and then translate text from the secondary page. 2. Or you can mark page settings fields to as copy from WPML >> Settings >> Multilingual Content Setup >> Custom Fields Translation so that it will maintain the same value in both pages. Please let me know if this resolves your issue or you need further assistance with this issue. Thank you
June 27, 2020 at 9:13 pm #6467937
appletonA	Hi Noman. Thanks for your speedy reply. I am not sure I follow. I tried with a new page to make duplicate. I then got a message that WPML will no longer sync the page with the original content. I don't understand what that means ? Also I don't understand what you want me to check in WPML settings. I added a screenshot of the section I think corresponds. Will this retroactively fix all the pages I already translated that are not displaying correctly ? I watched your youtube video on using WPML with Elementor, but it seems out of date. Do you have better documentation elsewhere ? Thanks, Anne
June 28, 2020 at 4:18 pm #6470601
Noman Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	I am not sure I follow. I tried with a new page to make duplicate. I then got a message that WPML will no longer sync the page with the original content. I don't understand what that means ? >> It means you can have different content in page translation independently. Here is doc for more details: https://wpml.org/documentation/translating-your-contents/displaying-untranslated-content-on-pages-in-secondary-languages/using-content-duplication/#differentiate-between-translation-and-duplicate Also I don't understand what you want me to check in WPML settings. I added a screenshot of the section I think corresponds. Will this retroactively fix all the pages I already translated that are not displaying correctly ? >> Yes I believe it will work otherwise you need to update the primary language page to copy the custom field setting to the secondary page. You can set all fields as ‘Copy’ that are starting with the “ast” word in your screenshot. I watched your youtube video on using WPML with Elementor, but it seems out of date. Do you have better documentation elsewhere ? >> Here are docs: https://wpml.org/documentation/plugins-compatibility/elementor/ https://wpml.org/announcements/2018/08/how-to-translate-elementor-designs-the-easy-way-with-wpml/ Thank you
June 29, 2020 at 10:58 am #6475581
appletonA	Hi Noman. I tried setting the Custom Fields Translation options you suggested to copy, but nothing has changed on the existing pages. (see attached image for boxes I ticked "copy") >> Yes I believe it will work otherwise you need to update the primary language page to copy the custom field setting to the secondary page. How do I do that ?
June 29, 2020 at 3:06 pm #6478067
Noman Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	What happens when you re-save the existing primary language page? Does it work in this way? If still an issue persists, please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue. Your next answer will be private which means only you and I have access to it. === Please backup your database and website === ✙ I would additionally need your permission to deactivate and reactivate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important. ✙ Please provide me with a page/post link where I can see this issue. Thank you
June 29, 2020 at 3:21 pm #6478387
appletonA	Sweet ! that did the trick. Thank you so much 🙂 Wishing you a good day, Anne
June 29, 2020 at 3:32 pm #6478439
appletonA	Oh there's still one problem. The language switcher is not appear properly in the Portuguese version. Please see attached images. New threads created by Noman and linked to this one are listed below: https://wpml.org/forums/topic/language-switcher-is-not-appear-properly/
June 30, 2020 at 6:54 am #6482343
Noman Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Glad to hear your page settings issue is resolved. You may mark this current ticket as resolved and for language switcher issue, I have created a new ticket since this is a separate issue. Here is the link to the new ticket: https://wpml.org/forums/topic/language-switcher-is-not-appear-properly/ Thank you for your patience and cooperation.