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This topic contains 2 replies, has 2 voices.

Last updated by giorgiK-10 4 days, 19 hours ago.

Assisted by: Noman.

Author Posts
December 24, 2024 at 10:34 am #16543266

giorgiK-10

Background of the issue:
I am trying to translate pages, including the WooCommerce shop page (product), blog page, contact us page, and others. The issue can be seen on this page: hidden link

Symptoms:
Instead of seeing the translated page, I got the message: 'Oops, looks like the page is lost. This is not a fault, just an accident that was not intentional.'

Questions:
Why are the pages not displaying correctly after adding the WPML language switcher?
How can I fix the issue of the page not being found after translation?

December 24, 2024 at 11:46 am #16543573

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

It seems the issue still persists, so I moved the chat into a forum ticket to assist further. To take a closer look at this issue, please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue.

Your next answer will be private, meaning only you and I can access it.

=== Please backup your database and website ===

✙ I would additionally need your permission to deactivate and reactivate Plugins and the Theme and to change configurations on the site. This is also a reason the backup is essential.

Thank you, and I apologize for any inconvenience caused so far. I’m here to help resolve this issue.

December 27, 2024 at 8:06 pm #16549238

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

@giorgik-10

Looks like issue still exists, so I moved the chat into a forum ticket to assist further. To take a closer look at this issue, please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue.

Your next answer will be private, meaning only you and I can access it.

=== Please backup your database and website ===

✙ I would additionally need your permission to deactivate and reactivate Plugins and the Theme and to change configurations on the site. This is also a reason the backup is essential.

Thank you, and I apologize for any inconvenience caused so far. I’m here to help resolve this issue.

December 28, 2024 at 10:55 am #16549865

giorgiK-10

Turns out plugin - "Event Tickets" was causing the crash.