Revoke credits

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Tagged: ATE

This topic contains 6 replies, has 2 voices.

Last updated by chongweiC 1 year, 8 months ago.

Assisted by: Noman.

Author	Posts
June 8, 2023 at 1:51 am #13789793
chongweiC	The site crashes. I cannot access it any more. Please revoke the unused credits on this site. Thanks.
June 8, 2023 at 7:28 am #13790525
Noman Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hi, Thank you for contacting WPML Support. Could you please let me know these two things: 1. Is this the correct site URL: hidden link. I checked the credit details on this site and it seems there are 313 credits available on this site. 2. Should I return these credits to your wpml.org account so that you can assign them to any site by following the below doc: https://wpml.org/documentation/automatic-translation/how-to-assign-automatic-translation-credits-to-your-sites/ Thank you for your cooperation and patience
June 8, 2023 at 3:13 pm #13794211
chongweiC	1. Is this the correct site URL: hidden link. I checked the credit details on this site and it seems there are 313 credits available on this site. Answer: Yes, that's correct. 2. Should I return these credits to your wpml.org account so that you can assign them to any site Answer: Yes, please do so.
June 8, 2023 at 6:07 pm #13794985
Noman Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	I have removed the remaining 313 credits from that site and added them to your wpml.org account, could you please check and confirm? Thank you
June 8, 2023 at 6:27 pm #13795025
chongweiC	Thank you. I have checked and it is OK now. Also can you transfer 406 credits in hidden link to my WPML account?
June 11, 2023 at 7:06 am #13804353
Noman Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Sorry for the delay, it was my weekend (Friday-Saturday). I’ve also transferred the 406 credits from this site: hidden link to your wpml.org account. Could you please check and confirm? Thank you